Контактна інформація

Шукач вказав телефон, ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/1733675/

Досвід роботи

Business Development

з 01.2021 по нині (5 років 4 місяці)
Yesim, Дистанційно (Телекомунікації, зв'язок)

• Developing a network of contacts to attract new clients.
• Research new market opportunities and oversee growth projects.
• Signing agreements with new clients and monitoring their performance.
• Pursuing leads and moving them through the sales cycle.
• Developing quotes and proposals for prospective clients.
• Conducting online meetings.

Business Development Manager

з 01.2020 по 01.2021 (1 рік)
121Clubs, Дистанційно (Телекомунікації, зв'язок)

• Research prospective accounts in target markets.
• Researching, planning, and implementing new target market initiatives.
• Setting goals and developing plans for business and revenue growth.

Operations manager

з 01.2019 по 06.2019 (6 місяців)
ROOF METAL INDUSTRIES LLC, Dubai, UAE (Будівництво, архітектура, дизайн інтер'єру)

• Reporting to CEO: sales performance, daily & monthly purchase/payments/receipt/delivery report, collection report, estimation department job release report, production department job delivery status, and data entry in Focus by all departments.
• Monitoring the performance of the Sales Department: weekly sales collection plan & collection progress report, inquiries response & follow-up in a timely manner, maintaining the existing and new customers, daily company visits and progress.
• Payment collection: sundry debtors follow up, bounced cheque clearance, opened case progress.
• Post sales operations: releasing of the jobs to production, payment collection & delivery of ready material based on the commitment given.
• Communicating with site engineers, purchase managers and factory manager for production progress, delivery status and unforeseen situations if any.

VP Business Development

з 01.2019 по 01.2021 (2 роки)
Private Invetsment Forum Worldwide, Dubai, UAE (Фінанси, банки, страхування)

• Developing a network of contacts to attract new clients.
• Selling VIP and Regular packages for Start-Up Owners and Investors.
• Signing agreements with new clients, and collecting entry fees for the forums.
• Conducting physical gatherings of the PIFW members in Dubai.

Corporate & Leisure Sales Manager

з 12.2016 по 01.2019 (2 роки 2 місяці)
ZIQOO HOTEL APARTMENTS, Dubai, UAE (Готельно-ресторанний бізнес)

Sales Manager
• Working on a rate strategy and monitoring rate competitiveness.
• Preparing sales action plans and schedules.
• Developing sales proposals & contracts.
• Monitoring Hotel ranking & rate parity on selling platforms.
• Signing agreements with Hotel selling platforms, monitoring rate and data updates in a timely manner, and mapping OTA extranets to the channel manager.
• In charge of existing accounts and new Corporate and Leisure customers.
• Monitoring competitors, market conditions and product development.
• Updating Hotel database, contracts, presentation, menu, etc.
• Handling customer complaints, and online guest feedback.

Head of Reclamation Department, Sales

з 03.2013 по 12.2016 (3 роки 10 місяців)
Megadepot, Shelburn, VT, USA (Оптова торгівля, дистрибуція, імпорт, експорт)

• Maintaining and increasing sales of the company's products.
• Establishing, maintaining, and expanding the customer base.
• Servicing the needs of existing customers.
• Increasing business opportunities through various routes to market.
• Collect customer feedback and market research.
• Monitoring product price and description.
• Handling customers’ complaints, difficult customers, chargebacks, negative feedback, unpaid orders, product return procedure, replacements, lost shipments, replacements, and shortcuts in payment.
• Compiling and printing reports on overall customer satisfaction.
• Isolating and identifying areas of improvement.
• Training agents to address the issue over the phone and lead the correspondence with the manufacturers and customers.

Personal assistant

з 03.2009 по 10.2012 (3 роки 8 місяців)
SOGDIANA GENERAL TRADING FZ LLC, Dubai, UAE (Гірнича промисловість)

• Providing a full secretarial and administrative service; producing the documents in a timely manner, diary management, movement schedules, organization of meetings and cost-effective travel for the Managing Director and Team.
• Monitoring and Administrating the ME records (policies and procedures, travel itineraries, hotel bookings, movement schedules, holidays, expenditure budgets, etc.).
• Maintaining confidentially both inside and outside the company.
• Process, record and progress the Team’s call plans, reports, movants, and expenses.

Personal assistant

з 03.2008 по 03.2009 (1 рік)
CIS FZ LLC, Dubai, UAE (Будівництво, архітектура, дизайн інтер'єру)

“THE WORLD” project - SOUTH AFRICA islands:
• Business correspondence: - weekly reports; - signing of contracts; - translating of all incoming documents
• Translating during CEO meetings with architects, designers, developers, and lawyers.
• Arranging business rounds and conferences.
• Management of the office design in ARJAAN building, AL SAFOUH COMPLEX.
• Administrative work.
• Reservation of hotels and visa arrangements.
• Arranging transportation: renting cars, and exclusive luxury vehicles.
• Arranging VIP meetings and assisting at the airport on arrival and departure.
• Solving emergency problems on the 24-hour basis

Companies dealing with: CAPRICORN, FEBC, WATG, DSA, OBMI, SGE, ATM, BMT, KPMG.

VIP Operations Sales Consultant

з 02.2006 по 04.2008 (2 роки 3 місяці)
DESTINATIONS OF THE WORLD (DOTW), Dubai, UAE (Туризм)

In charge of the CIS market: Russia/Moscow, Krasnodar, St. Petersburg/, Ukraine, Kazakhstan, Azerbaijan – 300 + agents.
• VIP clients and Corporate Groups.
• Responsible for the arrivals and departures of VIP clients, groups, and incentives.
• Booking hotels, transfers, excursions, and all the extras: Jumeirah Group, Ritz Carlton, Royal Mirage.
• Visa arrangements for all incoming tourists.
• Issuing of invoices, and vouchers to the agents.
• In charge of all incoming funds from appointed agencies with a monthly report to the Account’s department.
• Arranging VIP meet & assist service at the airport.
• Working with partners on the international round. Exhibitions (MITT).

Agents: WORLD ADVENTURES, MAXIMA TRAVEL, AQVARIUS, ARTEX, SUN WAY, KON-TIKI, UNIVERSAL AGENCY, CHILLOUT, SANAT, ACSALMATY, ANKONA, etc.

Освіта

ЦДПУ ім.В.Винниченка

Факультет іноземних мов, перекладознавство, Кропивницький
Вища, з 2000 по 2005 (5 років)

Перекладач з англійської, іспанської та німецької мов.

Додаткова освіта та сертифікати

NANCY FRIEDMAN “TELEPHONE DOCTOR” онлайн курси по роботі з клієнтами

2013, 3 місяця

Знання і навички

• MS Office
• PC User
• Водій категорії B, міжнародні права, права ОАЕ та України.

Знання мов

• Іспанська — середній
• Англійська — вільно
• Українська — вільно

Рекомендації

• Бернд Реза Шмідт

  Бернд Реза Шмідт

  Генеральний Директор, Sogdiana FZ LLC

  Контактні дані приховані

• Мохамад Абул Нажа

  Мохамад Абул Нажа

  Генеральний Директор, Al Barajeel Consuting

  Контактні дані приховані

• Евгенія Марікуца

  Евгенія Марікуца

  Головний Бухгалтер, United Technology Trade Corp

  Контактні дані приховані

• Ларіса Дюбіна

  Ларіса Дюбіна

  Генеральний Директор, Art & Journey

  Контактні дані приховані

• Пол Хайнс

  Пол Хайнс

  Програмний керівник, Audi Volkswagen Middle East FZE

  Контактні дані приховані

Додаткова інформація

5+ Years of experience in Business Development Investments, IT & Technology, Telecommunications

5+ Years of experience in Hospitality Hotel Management, Corporate & Leisure Sales.

4+ Years of experience in Executive Administration & Operations Construction, Oil & Gas sectors.

Multilingual Professional with Master Degree in Translation (English, Spanish, Ukrainian, Russian).