Тетяна

Tetiana Chernyshkova
Recruiter / HR Generalist
(Career switcher from Head of Sales)

Location: Kharkiv, Ukraine
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
LinkedIn / Recommendations: [відкрити контакти](див. вище в блоці «контактна інформація»)

Professional Summary
I’m a Recruiter / HR Generalist with strong business background and 10+ years of experience
in people management, sales leadership, and hiring coordination within IT companies.
Experienced in full-cycle recruitment for non-technical roles, technical pre-screening in
cooperation with hiting managers, onboarding, performance management, and employee
development.
Strong understanding of business needs, fast hiring cycles, and stakeholder communication.
Strategic-minded, reliable, responsible, open to learn.

Key HR & Recruitment Experience
Recruitment & Hiring
Full-cycle recruitment for non-technical roles
Technical candidate pre-screening in close cooperation with tech recruiters and PMs
Urgent hiring for active projects and partners
Average hiring cycle: up to 1 week via partners / up to 3 weeks for direct hiring

Role & Performance Management
Development of job descriptions, role profiles, and competency matrices
Definition of KPIs and performance indicators for non-technical roles
Probation period management and performance reviews
Participation in offboarding processes

Onboarding & Development
Onboarding programs and adaptation support for new hires
Mentoring and regular 1:1 meetings
Development and review of Individual Development Plans (IDP / PDP) for sales team
members

People Management
Team mentoring and coaching
Performance tracking and feedback culture
Collaboration with management on team structure and hiring priorities

Tools
ATS / CRM: HubSpot, Salesforce
Searching: Boolean / X-Ray / manual profiles’ screening
Documentation: Notion, Google Workspace, Miro
Communication & interviews: Google Meet, Teams, Zoom, AI for taking notes
Professional Experience

Business Development Manager
Jooble | Aug 2025 – Dec 2025
Close communication with recruitment companies as an Ideal Cusomer Profile
Customers’ contracting
Set up campaigns for clients’ jobs promotion

Leadership & People Management Background (Sales Domain, Mentoring)
NDA |Nov 2024 – July 2025

Developed strategy, budget, and KPIs for 2025, ensuring revenue and people growth
Built and optimized database, ICP, and client acquisition channels
Managed a sales team (lead generation specialists, BDMs, account managers)
Improved client acquisition through structured processes
Conducted weekly/monthly performance analysis and reporting
Led interviewing, onboarding, and training processes for new hires

Head of Sales Department
SDA | Jul 2022 – Sep 2024

Led a team of 3 lead generators + an affiliate manager, ensuring sales efficiency
Designed and implemented Sales Kit (Sales Book, Rate Card, Hypothesis Matrix,
SOPs)
Managed CRM systems and outbound sales processes
Achieved KPIs in net profit, conversion rates, and lead nurturing
Represented the company at Lviv IT Arena 2023
Expanded partnership network to 80+ companies
Closed multiple long-term contracts (6-9 months) for in-house and outstaff
developers
Negotiated deals, managed resources, and handled client interviews
Conducted market research, ICP analysis

Sales / Key Account Manager
B2B companies | Jan 2015 - Jan 2022

Handled client consultations, lead management, and sales transactions
Created sales proposals and negotiated contracts with B2B clients
Managed key accounts, processed orders, and optimized sales pipelines
Negotiated contracts, ensured compliance, and analyzed financial data
Conducted market analysis and competitor research to drive revenue

Education
University of Humanities, “People’s Ukrainian Academy”, Kharkiv
SpecialistinTranslating/Interpreting (English,French) | 2009–2014
Courses & Certifications
USAID ERA - IT Sales Management
IT Cluster / Intelligent Academy - English for IT

Different webinars – GrowthFactory Academy, Kharkiv IT Cluster, Wiseboard, Anoda, IAMPM

Languages
● Ukrainian – Native
● English – Upper-Intermediate
● French – Intermediate