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Досвід роботи

Customer Success and Sales Manager

з 03.2024 по 10.2025 (1 рік 8 місяців)
Zero One Design, Харків (IT)

Successfully managed several high-value UpWork accounts, consistently ensuring client satisfaction and retention.
Expanded the international client base and achieved all set sales targets.
Executed full-cycle sales processes, from initial lead generation (mainly UpWork platform) to closing deals.

Sales manager

з 01.2021 по 03.2022 (1 рік 3 місяці)
Freelance, Харків (IT)

Expanded the international client base and consistently achieved sales targets during
tenure.
Negotiated and finalized contracts with a focus on maximizing profitability and long-term business growth.
Conducted thorough market research to identify and capitalize on new sales opportunities in emerging markets.
Delivered clear, persuasive product presentations to international partners and clients.

Freelance Sales Coordinator

з 05.2020 по 04.2024 (4 роки)
Freelance/UpWork, Харків (IT)

Worked as an UpWork sales trainee, specializing in selling outsource services (e.g., Shopify, Magento, WordPress, Laravel).
Communicated effectively with clients, prepared detailed project estimations, and successfully closed deals.

International Sales Manager

з 11.2019 по 05.2020 (7 місяців)
Freelance/UpWork, Харків (IT)

Specialized in B2B sales and prepared detailed sales conversion reports for management.
Provided support for the marketing department, forming persuasive project proposals for clients.

Освіта

Kharkiv National University of Economics

Management and Marketing, Master of Business Administration, Харків
Вища, з 2019 по 2024 (5 років)

Specialized in International Business Strategy and Management, conducted entirely in English.
Developed advanced skills in conflict resolution, organizational behavior, and strategic planning.

Знання і навички

• Пользователь ПК
• Ведення CRM
• MS Excel
• Управлінські навички
• Комунікабельність
• Неконфліктність
• Уміння аналізувати

Знання мов

• Англійська — вільно
• Українська — вільно
• Німецька — середній