Kateryna

KATERYNA AKHRAMOVYCH
Sales Operations Specialist (Hybrid, Remote)
[відкрити контакти](див. вище в блоці «контактна інформація») Warsaw, Poland
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація») 08.08.1999

SUMMARY

Sales development specialist with 4+ years of experience in B2B SaaS. Skilled in structured
prospecting, CRM data management, lead qualification, and coordinating inbound and outbound
pipeline activities. Strong communicator with a background in premium client services and
international environments.

WORK EXPERIENCE

Business Development Representative / Sales Director Assistant Mar 2022 - Feb 2026
Aspen Technology Labs, Inc. (remote)
Built 100+ industry-, product-, location- specific B2B lead lists using ICP-based
segmentation and CRM categorization
Designed and executed structured outbound sequences in HubSpot CRM
Managed HubSpot CRM processes, including lead imports, segmentation, duplicate removal
and contact updates
Managed inbound lead qualification and event-based outreach initiatives
Coordinated website updates and landing page improvements via WordPress
Implemented Google Analytics tracking to monitor content and traffic performance
Managed email newsletter campaigns via HubSpot and MailChimp, and audience
segmentation
Designed posts for LinkedIn and X with Canva, regularly planned publications via SocialPilot

Travel Manager (Premium Segment) May 2021 - Feb 2022
Elite Tourism club "The Seventh Heaven" (On-Site)
Managed high-value client relationships and delivered customized service solutions
Developed detailed presentation proposals including accommodation, curated experiences,
transportation and structured daily itineraries
Coordinated with international partners and premium vendors to ensure seamless service
delivery
Recruitment & Onboarding Responsibilities:
Owned full-cycle recruitment process: job posting, CV screening, candidate communication
and pre-interview qualification (evaluation of candidates' test assignments)
Shortlisted qualified candidates and coordinated interview scheduling with leadership
Supported onboarding process and assisted new hires during initial work stages to ensure
smooth integration
Built and onboarded a team of 5 travel managers, assisted them during initial work stages to
ensure smooth integration
Customer Support / Contact Center Agent Aug 2020 - Dec 2020

Ukraine International Airlines
Managed airline bookings and case resolution via Amadeus
Provided structured customer support across phone, email and chat channels

EDUCATION
Bachelor of Psychology & Germanic Philology 2016 - 2020
Kyiv National Linguistic University

LANGUAGES

English C1 Ukrainian Russian Polish B1

SKILLS AND TOOLS

Skills Tools
B2B Prospecting & ICP-Based HubSpot
Segmentation Mailchimp
CRM Management (HubSpot) ZeroBounced A
Lead Research & Pipeline Coordination Apollo.io / Seamless.AI
Outbound & Inbound Campaign Support Social Pilot
Market & Competitor Research Google Workplace
Website & Landing Page Coordination Jira / Trello / Confluence / Slack
Cross-Functional Collaboration LinkedIn Sales Navigator
Email Sequence Setup & Campaign ChatGPT
Coordination Amadeus
Client Communication & Relationship Canva
Support Pingdom
Website & Content Coordination Google Workspace
(WordPress, GA)
Candidate Sourcing & Recruitment
Coordination