Михайло

MICHAIL MONTEIRO DA COSTA
Kyiv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)
LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)
PROFESSIONAL SUMMARY
• QA Leader with 13+ years of experience at Samsung R&D specializing in mobile device quality assurance, telecom technologies and large-scale product commercialization.
• Led distributed QA teams across 13 countries and coordinated validation for 100+ mobile device models across multiple telecom operators.
• Delivered successful launches of 4G, VoLTE, eSIM and 5G technologies while improving defect detection efficiency by 2x through process optimization and risk-based testing strategies.
CORE SKILLS
• QA & Testing: Test Strategy, Test Planning, Risk-based Testing, Requirements-based Testing, Field Testing, Defect Management, Release Validation
• Leadership: Distributed Team Leadership, Hiring & Mentoring, Stakeholder Management, Cross-functional Leadership, Process Improvement
• Telecom Technologies: 4G/LTE, VoLTE, VoWiFi, eSIM, 5G, Satellite
• Tools: Jira, Confluence, MS Project, Oracle Primavera, Git, Perforce
LEADERSHIP IMPACT
• Managed distributed QA teams of up to 15 engineers across 13 countries in CIS markets
• Led hiring, mentoring and performance evaluation processes for regional QA teams
• Conducted international QA workshops and technical trainings for engineers across multiple markets
PROFESSIONAL EXPERIENCE
Samsung R&D Institute Ukraine — Senior Engineer / QA Project Lead
March 2022 – March 2026 | Kyiv, Ukraine
• Led QA strategy and test planning for commercialization of new technologies across Ukraine and Moldova markets, coordinating validation across 5 telecom operators and multiple service partners.
• Supported quality validation for 100+ mobile device models in production.
• Coordinated validation activities between R&D teams, telecom operators and service partners during product launches.
• Moderated cross‑department Critical Market Response group from 5 departments analyzing customer complaints and product quality trends.
• Prepared executive-level quality reports and defect trend analysis for management.
Key Impact:
• Launched major telecom technologies on Ukraine and Moldova markets including 4G, VoLTE, VoWiFi, LTE Advanced, eSIM, 5G and Satellite connectivity services.
• Reduced cross-team incident response time from months to weeks by improving defect investigation and communication processes.
• Strengthened collaboration between engineering, operators, and business teams, establishing quick communication response within and out of company.
Samsung R&D Institute Ukraine — Distributed QA Field Test Team Lead
September 2016 – March 2022 | Kyiv, Ukraine
• Managed distributed QA team of up to 15 engineers across 13 CIS countries, coordinating regional QA operations.
• Planned regional testing schedules and coordinated large-scale field testing across CIS telecom operators.
• Conducted hiring, mentoring, training sessions, and international QA workshops.
• Performed operational audits and improved testing processes across regional QA teams.
Key Impact:
• Increased early-stage defect detection rate by 2x.
• Reduced quantity of market complaints by 50% from previous quarters by strengthening pre-launch verification procedures.
• Established standardized QA processes across distributed teams.
Samsung R&D Institute Ukraine — QA Field Test Engineer
January 2015 – August 2016 | Kyiv, Ukraine
• Performed software and hardware testing of mobile devices for CIS markets.
• Developed basic automation scripts for internal testing tools.
Samsung R&D Institute Ukraine — Software Development Project Leader
October 2012 – December 2014 | Kyiv, Ukraine
• Coordinated Android software development and product launch processes.
• Managed collaboration between engineering, hardware, marketing, and partners.
PREVIOUS EXPERIENCE
National Agency for UEFA EURO 2012 Projects — Senior Specialist (2010–2011)
Developed and coordinated national-level mobility operations plans and facilitated communication between UEFA, national authorities, and city-level organizers.
EDUCATION
Master’s Degree
Information Technologies in Management. Project Management.
Kyiv National University of Construction and Architecture
CERTIFICATIONS
ISTQB Certified Tester – Foundation Level
LANGUAGES
Ukrainian — Native
Russian — Native
English — Upper Intermediate