Nataliia

NATALIIA
SPIVAK
BUSINESS OWNER
OPERATIONS LEADER
CONTACT
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Phone / Viber / WhatsApp
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Czechia | Remote
LANGUAGES
• Ukrainian - Native
• English - B1-B2
• Czech - B1
• Hungarian - A2
EXECUTIVE SNAPSHOT
• 15 years in business leadership
• 5-10 stores managed
• Teams of up to 30 employees
• Bakery + small wholesale warehouse
CORE STRENGTHS
• Multi-site operations
• Team leadership
• Store launches
• Sales support
• Process improvement
• Admin & finance support
EDUCATION
Master's Degree in Economics
Chernivtsi Financial and Economic Institute
1998 - 2004
Nataliia Spivak
Business Owner | Operations Leader | Multi-Site Retail Management
PROFESSIONAL PROFILE
Business owner and operations leader with 15 years of hands-on experience managing a multi-site grocery retail business. Directed operations across 5-10 stores, plus an in-house bakery and a small wholesale warehouse. Led teams of up to 30 employees, opened new outlets, coordinated day-to-day sales and operational processes, and combined business oversight with direct execution.
CORE LEADERSHIP FIT
Strategic business operations • Process optimization • Team leadership • Store launches • Sales support • Customer service standards • Administrative and financial coordination • Multi-site management
PROFESSIONAL EXPERIENCE
Private Entrepreneur | Owner & General Manager, Grocery Retail Network
2010 - Present | Ukraine
• Built, owned, and managed a grocery retail network of 5-10 stores over a 15-year period, supported by an in-house bakery and a small wholesale warehouse.
• Led and coordinated up to 30 employees across store operations, staffing, scheduling, task allocation, and day-to-day problem resolution.
• Opened new outlets and guided them from launch to stable daily operations, maintaining service continuity and operational control.
• Oversaw procurement coordination, stock replenishment, cash handling, sales support, administrative workflows, and end-to-end accounting, financial reporting, and documentation processes.
Accountant | Sanatorium Shayan
2007 - 2010
• Maintained records for vouchers, reservations, guest check-ins, and guest check-outs; tracked transport-related expenses and supported routine accounting workflows.
Cashier | PrivatBank
2004 - 2007
• Handled customer-facing cash transactions, payments, currency exchange, deposits, and loan-related cash operations while maintaining accuracy and service quality.
ADDITIONAL LEADERSHIP EXPERIENCE
Independent Business Development / Network Leadership
2008 - 2009 | Direct sales and network growth
• Built and scaled a 150-member sales organization within 12 months, reaching Director level through structured recruitment, coaching, and team leadership.
• Led onboarding, training, and performance support for new members, helping develop an effective and engaged sales network.
• Coordinated team communication, activity planning, and goal achievement in a fast-growth environment.
• Supported business expansion through people leadership, relationship management, and sales development.