Ніна

Nina Vasylyk
Data Analyst
I'm a Data Analyst who is eager to find patterns that help businesses grow. With experience in sales and
customer service, I know how to use tools like SQL and Power BI to solve real-world problems. I'm a
cheerful and positive team player, and I'm always looking for ways to optimize processes.

[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)

Rivne, Ukraine www.datacamp.com/portfolio/ninavasylyk27

[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)

EDUCATION SKILLS
Master of Business Analysis Stress Management Analytical Thinking
National University of Water and
Environmental Engineering Process Optimization Mindset Adaptability
09/2022 - 02/2024,
Positive teamwork Prioritization SQL
Bachelor of Business Analysis
National University of Water and Power BI Python Microsoft Excel Trello
Environmental Engineering
09/2018 - 06/2022,

COURSES AND CERTIFICATES
WORK EXPERIENCE Data Analyst Associate by DataCamp
(02/2025 - 07/2025)
Sales Manager
Sky Up, Children’s Entertainment Center SQL Fundamentals track by DataCamp
06/2023 - Present,
(02/2025 - 05/2025)
Achievements:
Improved overall sales performance by 30% by analyzing
Power BI Fundamentals by DataCamp
customer preferences and introducing data-driven
(05/2025 - 06/2025)
approaches to promoting services.
Python Data Fundamentals by DataCamp
Successfully managed event bookings by organizing client
(06/2025 - 10/2025)
information, identifying peak demand periods, and
optimizing scheduling for birthdays, group visits, and
themed celebrations.
Strengthened customer loyalty by creating a positive and
engaging experience for returning families.
LANGUAGES
Implemented better customer tracking and follow-up Ukrainian
practices to improve service personalization and repeat
visits. English

Customer Service Manager
Restaurant Chili Pizza INTERESTS
01/2022 - 05/2023,
Tasks Data visualization tools Continuous learning
Monitored customer satisfaction and reviewed feedback
patterns to help identify areas for improving service
standards. Traveling Self-development

Supported staff during peak hours while observing workflow
patterns to maintain a smooth and efficient service process.
Oversaw the dining area to ensure correct table setup,
serving order, and cleanliness.
Communicated with customers about new menu items,
seasonal offers, or special events.