Тетяна

Tetiana Laptieva
People Director/Head of HR/HR Lead
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Summary
HR leader with experience in multinational outsourcing and product tech companies. Was recognized for
demonstrating strong ownership, leadership, and accountability in helping companies align business objectives with
employees to achieve strategic goals. Excellence in HR function development, various experiences in establishing and
leading entire HR function, including from scratch or transformation.

Strengths: results-driven and agile, change champion, excellent communication skills, problem-solving mindset,
processes revision and improvement, risk management, people management, values-based recruitment, coaching,
experienced trainer. A team player.

Work experience
Self-employed Worked as an HR consultant to help customers with various HR projects
HR consultant Projects:
Career coaching for professionals navigating career transitions or progressing
05/2024 - 12/2025
into more senior roles.
Consulted on the implementation of key HR processes, including recruitment,
onboarding, performance management/feedback 360 practices, OKR, internal HR
policies, HR function transparency, and automation.
Developed HR function from scratch for the startup: de ined HR strategy,
designed and implemented hiring processes (scaled an early-stage team from 24
to 40 employees), built the basic HR team, key HR processes, HRIS
implementation.
Helped a startup establish a structured hiring process and onboard the irst 10
employees

Raiffeisen Bank Ukraine Ukrainian Bank, Raiffeisen Bank Group (Austria)
Deputy HRD for IT Org
(Kyiv, Remote) Acted as a dedicated HR Lead for the internal IT Org (800 ppl), played a strategic
role in the entire HR function upgrade and culture transformation in the bank.
12/2021 - 12/2023
Achievements:
Established and led the HR BP model for the IT Org, managed the cross-
functional HR team - 17 ppl (including 4 HR BP).
Created the HR service that IT departments can rely upon, which helped us to
increase employee engagement from 25% to 85%
Successfully navigated all the challenges related to the war (people relocation
and support, mental health services, boosting productivity, etc.)
Implemented the organizational changes related to restructuring
Improved talent management and hiring process, redesigned
onboarding/of boarding, launched internal HR knowledge base, con lict
management, improved internal communications, developed skill matrices, and
transparent career paths
Acted as a main stakeholder in the HRIS implementation (the irst in the bank's
history), improving HR operations and data transparency
Initiated establishing the transparent and clear HR budget management
processes for the HR BPs and Managers
Designed and implemented retention strategies to support business stability
during periods of rapid change
Improved collaboration between the IT org and other business units in the bank
 Work experience
HealthJoy The American product company, healthcare solutions provider
People Operations Director
(Kyiv/Dnipro/Lviv/Remote) Played a lead role in the planning and execution of people operations strategies
and the entire employee experience. Led the People Operations function in UA,
05/2020 - 11/2021
working in very close collaboration with the US team.
Achievements:
Established the HR model in Ukraine, grew the team from 3 to 11 people
Fostered collaboration across all Company’s of ices (US/UA) and business units
Location growth and UA scaling from 140 to 260 people
Designed, implemented, and oversaw hiring process, talent planning, onboarding,
employee policies and compliance, compensation and bene its philosophy,
remote work work low (COVID-19), performance/feedback management
processes, leadership development program, mental health program, job banding
system, employee engagement, training & development initiatives.
Established a more strategic approach to budgeting: partner with the Finance
team on hiring forecasts, of ice budgets, and payroll practices
Optimized organizational design, succession planning, talent retention, and
development in Ukraine
Made the People Operations function one that other UA departments can rely
upon

Self-employed Worked as a private HR consultant and helped the companies with various HR
HR consultant projects.
08/2019 - 04/2020

Whirl Software The product company is a provider of complex data analysis, healthcare, client-
Head of HR server, and WiFi monetization solutions.
(Kyiv)
Built and led the HR function from scratch in a fast-growing organization,
11/2017 - 07/2019
partnering closely with executive leadership as a trusted advisor on people
strategy. Implemented core HR processes within a lat (teal) organizational
structure, supporting 100% company growth in 1.5 years while maintaining only
2% attrition.
Detailed:
Implemented and managed core HR processes across the employee lifecycle,
including hiring, onboarding, retention programs, 360° feedback, performance
management, L&D, exit processes, as well as leadership development, event
/internal communication management, and con lict management
HRIS and ATS implementation
Led change management initiatives to align teams with the company’s mission,
values, and culture
Designed and implemented the compensation and bene its framework, including
mental health support programs
Implemented compensation and bene its system
• Managed and developed a team of 4 HR team members

Epam Systems A leading global product development, digital platform engineering, and top
HR Program Manager digital and product design agency.
(North America/CIS/Kyiv)
Introduced an innovative people experience program, related to the relocating
09/2015 - 07/2017
employees (from CIS to the US) and their adaptation. It's a mentoring program that
helps to accelerate employee integration in a new environment and culture as well
as raise their productivity level in the very irst days of relocation.
I coordinated the distributed (UA and US) HR program team. As a result, we have
relocated and successfully integrated more than 230 employees.
 Work experience
Epam Systems Acted as a strategic HR partner and coach for a business unit (12 managers and
Senior HR Business Partner ~200 employees) to deliver strategic advice and implement EPAM Global HR
(Kyiv) strategy and focused on business objectives achievement.
My practice included the whole cycle of employee experience.
05/2011 - 08/2015

ProFix Company, Kyiv The product company is a provider of complex business solutions and related
HR Generalist services to banks.
Started as an IT recruiter and naturally grew up in the Generalist role
09/2006 - 04/2011

Languages
Ukrainian/Russian: native English: advanced Spanish: begginer

Education
Institute of Postgraduate Master’s degree in psychology and Management
Pedagogical Education NAES
of Ukraine
2002 - 2007

Certi icates
2024 SHRM: Veterans At Work
2023 Oxford Leadership: Self Management Leadership Program
2022 NRG: Fundamentals of providing crisis assistance
2018 SCRIPTUM: People Management Psychology
2014 Pucelik Consulting Group: Trainer
2013 Ukrainian NLP: M.A.NLP