Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/17956026/

Досвід роботи

E-commerce Operations Coordinator (self-employed / freelance)

з 02.2024 по нині (2 роки 3 місяці)
Own online store on the Etsy platform, Дистанційно (Роздрібна торгівля)

- Manage the full product lifecycle — from preparation of handmade items to marketplace listing, order processing, and end-to-end delivery.
- Develop and optimize product listings, including pricing strategies to improve performance.
- Coordinate international shipping operations via WesternBid.
- Provide customer support in English, handling orders and inquiries.
- Manage payment processes and transaction workflows.
- Launch and analyze advertising campaigns, monitor performance, and optimize results.
- Maintain accurate and up-to-date product information on the marketplace.

Rate Management Specialist

з 11.2021 по 07.2024 (2 роки 9 місяців)
Transporeon, Дистанційно (Транспорт, логістика)

- Conducted analysis of rate cards and their pre-calculation logic.
- Entered and validated freight contracts in the system, ensuring accuracy of rates calculation.
- Maintained and updated internal documentation to support operational processes.
- Handled client inquiries regarding freight tariffs via email and online meetings in English.
- Collaborated with cross-functional teams to ensure correct rates setup in accordance with contract terms.
- Managed and tracked tasks in Jira, including task creation, progress monitoring, status updates, and completion control.

Project manager, content manager

з 07.2020 по 11.2021 (1 рік 5 місяців)
Estet, Дистанційно (Освіта, наука)

- Managed and updated the company’s website, including publishing event-related content.
- Identified and collaborated with third-party event organizers, overseeing the full cycle of cooperation in CRM (Bitrix24).
- Monitored website performance and ensured proper functionality of user accounts.
- Planned and executed email and Viber marketing campaigns, including performance tracking and reporting.
- Launched and analyzed direct marketing campaigns via EVE.Call.
- Built and maintained targeted databases for marketing activities.
- Developed information partnerships and mutual PR collaborations, including partner acquisition, proposal preparation, and execution control.
- Managed content updates for the Tribo mobile application.
- Coordinated cross-functional teams by setting tasks and ensuring timely completion.

Sales manager

з 11.2018 по 07.2020 (1 рік 9 місяців)
Estet, Дистанційно (Освіта, наука)

- Sold tickets for training events for beauty professionals, ensuring a high level of customer service.
- Performed cross-selling of magazine subscriptions to increase revenue.
- Maintained and updated customer records in 1C and CRM (Bitrix24), ensuring data accuracy and consistency.

Dressmaker

з 11.2016 по 06.2018 (1 рік 8 місяців)
Atelier, Херсон (Легка промисловість)

Performed clothing repair and custom tailoring, ensuring high-quality results and attention to detail.

Internet marketing manager

з 02.2016 по 10.2016 (9 місяців)
Євгакідс, Херсон (Легка промисловість)

- Set up and managed targeted advertising campaigns on social media platforms (Facebook, Instagram).
- Analyzed campaign performance and optimized results based on data insights.
- Coordinated the work of the SMM team, including joint content planning and creative approval.
- Planned and executed email marketing campaigns.

Освіта

Kherson National Technical University

Management of the Foreign-Economic Relation, Manager of the Foreign-Economic Relation, Херсон
Вища, з 2009 по 2015 (6 років)

Додаткова освіта та сертифікати

"Modern Professions" Training Center, Kherson, course: Accounting

2015, 4 months

Online trading course at CBT Lviv

2020, 1 month

Online course at Trade Art Trading School

2021, 2 months

Знання і навички

• MS Office
• MS Excel
• MS Word
• 1С
• CRM
• Google Docs
• Google
• Google Sheets
• OneBox
• Уміння аналізувати
• Здатність до навчання
• Впевнений користувач ПК

Знання мов

• Українська — вільно
• Англійська — вище середнього

Додаткова інформація

Available to work in US time zones and flexible schedules.

Experience in organizing and coordinating cross-functional teams to ensure high-quality task execution.

Background in recruitment and personnel management.

Strong analytical thinking, with the ability to collect, process, and analyze large volumes of data.

Effective communicator, quick to adapt, highly responsible, and results-driven.