Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/18833250/?puid=855587

Досвід роботи

Пауза в карʼєрі

з 10.2025 по 06.2026 (9 місяців)
Робота над власним проєктом

Professional Development & Freelance Projects

Sales & Customer Support | CRM | Lead Generation | Client Relations

з 05.2023 по 09.2025 (2 роки 5 місяців)
Apex Commercial Solutions Ltd, Remote (Design)

* Developed and executed B2B sales strategies that drove business growth and expanded market opportunities.
* Built and maintained strong client relationships, ensuring high customer satisfaction and long-term retention.
* Managed the full sales cycle, from prospecting and lead qualification to negotiation and closing.
* Analyzed sales performance and market trends to identify opportunities and improve revenue generation.

Customer Service Representative

з 04.2021 по 04.2023 (2 роки)
sterling business connect Ltd, Remote (Media)

* Managed client communication and provided timely support throughout the customer journey.
* Built strong customer relationships, addressed questions and concerns, and maintained high satisfaction.
* Coordinated customer requests, follow-ups, and service information using CRM tools.
* Worked with internal teams to resolve issues and ensure a smooth customer experience.

Sales & Customer Service Representative

з 12.2020 по 03.2021 (4 місяці)
Prime Edge Consulting Ltd., Remote (Public and business services)

* Conducted market research to identify new business opportunities and industry trends.
* Generated, qualified, and followed up with prospective leads to support sales and business development
* Communicated with prospective and existing clients, responded to inquiries, and maintained positive client relationships.
* Assisted with preparing business proposals and presentations while supporting the sales process and client acquisition.

Освіта

Enugu State Science And Technology

Science and technology, Odesa
Вища, з 2020 по 2024 (4 роки)

Bachelor’s Degree

Додаткова освіта та сертифікати

GDC2025

5 months
Сертифікат

Workflow Specialist Certificate

5 months
Сертифікат

Знання і навички

• Honesty
• Discipline
• Attentiveness
• Adaptability
• B2B Sales
• Diligence
• Time management
• CRM & Sales Tools
• Customer Service & client relations
• Sales & Business Development
• Active sales
• Communicability
• Email Marketing
• Direct sales
• Work with clients
• Effective communication
• Management of CRM
• Flexibility
• Canva
• Development of sales strategy
• Lead generation
• Management of social networks
• Conflict-free
• Asana
• Trello
• Zoho CRM
• HubSpot
• ClickUp
• Conducting negotiations
• Cold sales
• Email outreach
• Sales development
• Market analysis
• Goodwill
• Handling objections
• MS Excel
• Ability to analyze
• Hardworking

Знання мов

Англійська — вільно

Додаткова інформація

* Experienced in working with international clients and remote teams.
* Strong organizational, communication, and relationship-building skills.
* Quick to learn new CRM systems and sales technologies.
* Available for remote work and flexible across different time zones.
* Committed to continuous professional development and delivering excellent customer experiences.