Олександр

Oleksandr Cherepok
Junior Business Analyst
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SUMMARY
Business-focused professional with 16 years of experience in commercial management, process
optimization and data analysis. Practical experience in requirements gathering, stakeholder management,
As-Is / To-Be analysis and BPMN 2.0 process modeling using Miro and Draw.io.

Strong domain expertise in Retail, E-commerce and Logistics, with experience digitizing workflows and
implementing CRM analytics.

Looking to apply business expertise and BA practices.

CORE SKILLS
Business Analysis: Requirements Gathering · Stakeholder Management · As-Is / To-Be Analysis · Gap
Analysis · Interviewing
Process Modeling: BPMN 2.0 · Mind Mapping · Miro · Draw.io (Diagrams.net)
Data & Analytics: P&L; · Unit Economics · Financial Planning · Advanced MS Excel · Pivot Tables · VLOOKUP
Systems: CRM / ERP · BAS · BAT
Soft Skills: Communication · Presentation · Conflict Resolution · Analytical Thinking · Problem-Solving

WORK EXPERIENCE
Junior Business Analyst / Commercial Director 03/2023 – 07/2026
LLC "NK6" · Ivano-Frankivsk, Ukraine (Remote)
• Requirements & Project Management: Managed the launch of 3 manufacturing units and 2 retail stores
from scratch; gathered business requirements and monitored project deadlines.
• Business Process Reengineering: Designed and deployed an automated management accounting
system for new production workshops, streamlining metrics collection for real-time monitoring of
product cost and profit margins.
• Product Management: Scaled the in-house product portfolio from 70 to 120+ active SKUs based on
market analysis and customer feedback.
Business Analyst / Commercial Director 12/2011 – 03/2023
Domion LTD · Dolyna, Ukraine
• Data & Product Analytics: Conducted regular analysis of financial product metrics (P&L;, Unit
Economics) and optimized a product matrix of 120+ SKUs.
• CRM & Process Optimization: Initiated and integrated a CRM analytics system for customer demand
forecasting; optimized warehouse inventory management and achieved a 3× increase in check
transactions.
• Stakeholder Management: Managed relationships with vendors and partners for 11+ years; optimized
commercial terms and reduced purchasing costs by 15%.
• Team Leadership: Coordinated KPIs for a cross-functional team of 75+ employees and expanded retail
space by 50%.
Operations Manager / Store Director 03/2010 – 12/2011
PE Korovina L.I. · Dolyna, Ukraine
• Operations Management: Supervised day-to-day operations and core business workflows of a grocery
supermarket.
• Data Monitoring: Monitored turnover, average check, profit margins and inventory write-offs on a daily
basis.
• People Management: Managed recruitment, onboarding, training and customer service quality control.

EDUCATION
Master’s Degree in Commodity Expert Services · Lviv Academy of Commerce · 2003–2008
Specialization: Market Analysis, Logistics, Commercial Risk Management.

CERTIFICATIONS & ADDITIONAL EDUCATION
• Financial Management — 12-week course, Certificate
• HR Management & Time Management — PMBA
• Business English — Certificate

LANGUAGES
English: Upper-Intermediate (B2) — business communication and technical documentation
Ukrainian: Native