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Спеціаліст технічної підтримки

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Спеціаліст технічної підтримки, IT-спеціаліст, DevOps, Full stack developer (front-end), Web-програміст
Вік:
47 років
Місто проживання:
Вінниця
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Дистанційно

Контактна інформація

Шукач вказав: ТелефонМесенджер

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ASHRAF ALQAISI
Vinnytsia, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
I am a computer engineer with a strong academic background, holding bachelor's and master's degrees, and having briefly pursued a PhD in fiber networks. I have previous experience in web design and development (JavaScript, React, Node.js, HTML, CSS), IT infrastructure architecture, network administration, hardware and software troubleshooting and basic knowledge in Cloud & DevOps ( AWS, Docker, Kubernetes, Git, GitHub). Unfortunately, I left this field in 2017, but I have now decided to return to find job and work in my area of expertise, which I am very passionate about.
In addition to my basic engineering specialization, I have gained multiple practical experiences in translation and editing in Arabic, technical customer support, handling and entering documents into multiple systems, and managing Customer Relationship Management (CRM) systems.

AI-Augmented Full-Stack Developer (Team & Independent Projects)
Remote / Collaborative | 2026 – Present
• Co-developing an end-to-end POS system as part of a technical team, focusing on Node.js for robust API development and React, JavaScript, HTML5, and CSS for frontend interfaces.
• Leveraging modern AI-augmented coding tools and agentic workflows to accelerate development cycles, optimize code quality, and apply software development best practices.
• Utilizing relational/NoSQL databases and Git for version control and collaborative workflows, ensuring clean architecture and efficient deployment pipelines
• Independently designed and developed full-stack web applications and software tools from scratch using React, Node.js, and modern AI-augmented development platforms, demonstrating self-reliance, rapid prototyping, and end-to-end product delivery.
Previous experience in the IT field
Web Developer (Freelance)
Remote / Independent | 2015 – 2017
• Designed, developed, and maintained responsive custom websites using modern web technologies including HTML, CSS, JavaScript, React, and Node.js.
• Managed version control and collaborative development workflows utilizing Git and GitHub to ensure code quality and seamless integration.
Copywriter 2012-2014 in the IT field
Crafted high-quality, SEO-driven IT content across diverse tech domains, consistently boosting organic reach and audience engagement.

System Administrator
Bethlehem Center | 2006 – 2008
• Administered organizational IT infrastructure, local area networks (LAN), and user accounts to ensure secure and efficient daily operations.
• Maintained hardware and software systems while delivering responsive technical support and troubleshooting assistance to staff.

EDUCATION
• PhD Researcher (Fiber optical networks, Paused)
Vinnytsia National Technical University (VNTU), Ukraine | 2009 – 2013
• Master’s Degree in Computer Systems and Networks
Dnipropetrovsk National University (DNU), Ukraine | 2004 – 2005
• Bachelor’s Degree in Computer Engineering
Dnipropetrovsk National University (DNU), Ukraine | 2000 – 2004
CERTIFICATIONS & TRAINING
• Cisco Networking Academy – CCNA Certificate | 2008
• Windows LAN Administration Course | 2009
• Database Access Course | 2006
CORE COMPETENCIES & TECHNICAL SKILLS
• Web Development: HTML, CSS, JavaScript, React, Node.js, Python
• Basic knowledge in Cloud & DevOps: AWS, Docker, Kubernetes, Git, GitHub
• IT Systems & Networking: LAN Design & Administration, Cisco Networking (CCNA), Windows Server Administration, System Maintenance
• Tools & Software: Microsoft Office, Adobe Photoshop, Smartcat, ClickUp, CRM Systems

Languages
Arabic – native
English – intermediate (technical very good)
Russian – fluence
Ukrainian – intermediate
Spanish - intermediate

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