Контактна інформація

Шукач вказав телефон , ел. пошту, адресу та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/2505913/

Досвід роботи

Customer support (financial and technical) specialist

з 02.2011 по 03.2022 (11 років 1 місяць)
ООО «Ноктехтранс», Одесса (IT)

Technical support for the client base;
Quality control of the additions made for client websites;
Compliance with established deadlines for task execution and assignments;
Providing assistance to colleagues in their work when solving tasks if the help can lead to a qualitative improvement in performance results;
Honest and conscientious performance of assigned duties;
Keeping trade secrets.

Customer support specialist with 15 years of experience in the gambling industry, including financial and technical support. I have a deep understanding of customer needs and can quickly adapt to new technologies. Now I am looking to apply my skills and knowledge in IT, starting a career as a Junior QA/QA (manual testing). Ready to learn and grow in this direction.

Освіта

Odessa State University of Internal Affairs (OSUIA)

Institute of Financial-Economic Security and Law. Jurisprudence and Legal Studies, Одесса
Вища, з 2010 по 2015 (5 років)

Додаткова освіта та сертифікати

"Hillel" QA (manual)

2022, 5 months
Сертифікат

"Hillel" Python basic (Beginner)

2023, 3 months
Сертифікат

"Hillel" Generative AI

2024 In the learning process

Знання і навички

• MS Excel
• MS Word
• Пользователь ПК
• MS Office
• Windows
• Jira
• Операционные системы
• Git
• Postman
• Apache JMeter
• Ведення онлайн-чатів
• Багатозадачність
• Пунктуальность
• Ведение онлайн-чатов
• Умение работать в режиме многозадачности
• Быстрый набор текста
• Прием входящих звонков
• Коммуникабельность
• SQL
• Slack
• Высокая работоспособность

Знання мов

• Українська — просунутий
• Російська — вільно
• Англійська — початковий

Додаткова інформація

Outside interest:
In my free time, I enjoy playing online games, which helps me relax and improve my strategic thinking. I also have a passion for table tennis, which helps me maintain my physical fitness and improves my coordination. In addition, I constantly engage in self-education in the field of IT to keep up with the latest technologies and improve my professional skills.
Currently, I am studying at the “Hillel” school on the Generative AI course.