Контактна інформація

Шукач вказав телефон , ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4858823/

Досвід роботи

Customer success manager

з 09.2023 по нині (1 рік 11 місяців)
Promodo, Одеса (Маркетинг, реклама, PR)

• Work with VIP and A-segment clients across eCommerce, Pharma, Fintech, and other industries.
• Average number of services provided per client — 3.6.
• Manage complex projects that include SEO, PPC, SMM, Media, Retention, UX/UI, web analytics, strategy, and market research.
• Coordinate cross-functional teams: marketing, analytics, design, development.
• Responsible for achieving KPIs, efficient budget management, and high-level client service.
• Some of the project case studies are published on the company's website.
• Develop promotion strategies based on research, audits, and customer journey analysis.
• Build effective communication and long-term partnerships with clients.

And many other things to achieve the result :)

Project Manager Business Development

з 06.2022 по 07.2023 (1 рік 1 місяць)
Dinamicka Development, Одеса (IT)

• Lead PM stand-up.
• Developing the team growth plan: Collaborating with designers, frontend developers, backend developers, and quality assurance (QA) specialists to define goals and tasks for each team member.
• Standardizing work processes and developing methodologies: Conducting meetings with development teams to establish and implement work standards, including Python, Node.js, React, Laravel, WordPress, and ensuring their integration.
• Creating and implementing job descriptions for various positions within the company: Working with PM, HR, and QA to create detailed and clear instructions and checklists defining employees' responsibilities and rules.
• Participating in departmental process optimization: Handling diverse business tasks aimed at enhancing team efficiency.
• Creating professional tests for quarterly employee evaluations: Crafting tests that assess knowledge and skills in various areas such as UX, UI, automated testing, databases (MongoDB, MySQL, PostgreSQL), Node.js, Python (Django), React.js, TypeScript, SEO, as well as knowledge of the company's internal rules and other domains.
• Working on corporate websites, management dashboards, web apps, IoT, etc.
• Conducting project consultations with customers to address their business needs.
• Effectively interpreting and documenting customers' business requirements and determining the scope of projects through project consultations.
• Preparing proposals for customers in collaboration with Sales, Designers, and Developers.
• Managing projects through the development lifecycle: design, development, testing, deployment, and review.
• Ensuring successful completion and delivery of projects within scope, on budget, with high quality, and on time, resulting in high customer satisfaction and adoption.
• Conducting final walk-throughs with customers, resolving open issues/discrepancies, and obtaining final acceptance and sign-off upon project completion.
• Sprint planning, Daily Scrum, Sprint Review, Sprint Retrospective.

Project Manager, Sales Manager

з 07.2020 по 03.2023 (2 роки 8 місяців)
4Press, Greenduck, Одесса (Маркетинг, реклама, PR)

• Project management (scope): Market research, development of positioning, naming, branding, brand book, packaging/presentation design concept, creative ideas for advertising campaigns, and promotion strategy. Promotion on social networks, lead generation structure development, website prototypes, website design concepts, website layout, and development.
• Communicating with clients, gathering, and analyzing their requirements.
• Agreeing on architectural and technical solutions for tasks, development, and product realization.
• Conducting meetings, negotiations, and sales activities. Delivering presentations about the product. Handling incoming and outgoing calls.
• Organizing collaboration between the customer's representatives and the project team.
• Assigning tasks and monitoring work performance. Ensuring quality control for both the in-house team and external suppliers.
• Maintaining project documentation.

Chief Information Officer

з 07.2019 по 06.2020 (11 місяців)
Градиент Украина, Одесса (Оптова торгівля, дистрибуція, імпорт, експорт)

• Annual and quarterly marketing planning: Developing project plans and activities aimed at achieving sales goals.
• Supervising the team's work and setting team and individual KPIs. Monitoring team achievements, assessing results, and managing the team's motivation system.
• Budgeting for the marketing department's work, including administrative expenses and marketing activities.
• Generating and promoting new ideas, bringing them to fruition as finished products or services.
• Developing and implementing new business processes to optimize work efficiency.
• Creating and implementing marketing strategies for digital promotion.
• Analyzing competitors' activities and predicting their moves, conducting market segment analysis.
• Overseeing contractors (design, production of web/video/promotional products, SEO).
• Creating sales promotion programs, developing presentations and POS materials as part of marketing campaigns, and shooting video clips.
• Collaborating with the company's partners and employees.

Project Development Manager

з 03.2019 по 05.2019 (2 місяці)
DEVELUP, Одеса (IT)

• Project management in the field of WEB development, involving the launch of promotional websites, business card websites, and applications.
• Communicating with clients, gathering, and analyzing their requirements from renowned companies such as KIA, Milka, Hyundai, IKEA, MasterCard, Metro, Nestle, Pepsi, Citroen, and others.
• Collaborating on architectural and technical solutions for tasks, devising strategies, and executing product realization.
• Conducting meetings, negotiations, and presentations.
• Facilitating collaboration between the customer's representatives and the project team.
• Assigning tasks and monitoring work performance, ensuring quality control for both the in-house team and external suppliers.
• Planning and overseeing the fulfillment of obligations to the customer.
• Maintaining project documentation.

Product Manager

з 11.2018 по 02.2019 (3 місяці)
Serpstat, Одесса (IT)

• Ensuring compliance with SCRUM processes.
• Participating in the planning process and resolving any contentious issues.
• Facilitating communication between the Product Owner, QA team, designer, and internal customers.
• Generating and validating new product ideas.
• Managing the resources required for idea realization.
• Assessing the impact of the product's functionality on the overall financial performance of the company.
• Developed a plan for a plugin for a 6-month period and, during this time, increased the number of users from 5000 to 8000.

Project Manager

з 08.2018 по 11.2018 (3 місяці)
Фриланс, Одесса (IT)

Managed my own team of developers and PPC specialists.
• Ensured adherence to SCRUM processes.
• Participated in the planning process and resolved any conflicts or issues.
• Conducted meetings, negotiations, and presentations.
• Handled project management in the fields of WEB development and PPC.
• Planned and monitored the fulfillment of obligations to the customer.
• Maintained project documentation.

Head Project Manager

з 02.2017 по 07.2018 (1 рік 5 місяців)
Sale-Partners, Одесса (IT)

Project Management in WEB Development, SMM, SEO, and PPC Fields

• Communicating with clients to gather and analyze their requirements.
• Negotiating architectural and technical solutions, and developing strategies for product realization.
• Conducting meetings, negotiations, and presentations.
• Facilitating collaboration between the customer's representatives and the project team.
• Assigning tasks and monitoring work performance, ensuring quality control for both the in-house team and external suppliers.
• Planning and overseeing the fulfillment of obligations to the customer.
• Maintaining project documentation.

Co-Founder

з 07.2015 по 02.2017 (1 рік 7 місяців)
ООО Студия.укр, Одесса (IT)

• Starting the company from the ground up and formulating development plans.
• Recruiting professionals with diverse specialties to build a competent team.
• Collaborating with media resources and launching the company's website.
• Crafting comprehensive job descriptions for employees and establishing effective communication channels within the team and between departments.
• Interacting with clients and addressing their needs and inquiries.
• Conducting business meetings with partners to foster fruitful collaborations.
• Preparing technical tasks and overseeing their successful completion.
• Additionally: Creating projects on CMS platforms like WordPress, Prestashop, Joomla; crafting persuasive promotional content for leaflets, booklets, and other marketing materials; coordinating with printing houses and advertising agencies.

Web Developer

з 03.2015 по 04.2016 (1 рік 1 місяць)
ООО Remardo, Одесса (IT)

• Project development using CMS platforms such as Joomla, WordPress, OpenCart, Magento, and Prestashop, ranging from simple business card websites to complex corporate sites and online stores.
• Proficient in administering hosting environments with Plesk, ISPsystem, and cPanel.
• Experienced in providing technical support for various projects.

Освіта

ОНМУ

Кораблестроительный, Компьютерные науки, Одесса
Вища, з 2011 по 2017 (5 років 9 місяців)

Закончил магистратуру с отличием

Додаткова освіта та сертифікати

Чкаловские курсы иностранных языков (английский)

1,5 года - Intermediate (B1)

It project management course – DAO PM (equivalent to 14 professional points)

equivalent to 14 professional points

It project management course – PRODUCTMAN

equivalent to 30 professional points

YAPPI CORPORATE (английский)

6 месяце - Upper Intermediate (B2)
Сертифікат

Знання мов

• Англійська — середній
• Українська — вільно
• Російська — вільно

Додаткова інформація

– Run a professional blog on LinkedIn where I regularly share insights, tips, and case studies related to customer success, marketing strategy, and cross-functional collaboration.
[відкрити контакти](див. вище в блоці «контактна інформація»)

– Since 2014, have also delivered online educational sessions for children on topics such as marketing and web development.
https://www.linkedin.com/feed/update/urn:li:activity:7307646359652765698/