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Досвід роботи

Business Automation Specialist (AI/LLM-enabled)

з 08.2024 по нині (1 рік 7 місяців)

- Owned end-to-end business process automation cycle: process discovery → pain-point analysis → solution design → implementation → rollout.
- Identified automation candidates across operational workflows; translated steps into executable flow logic and clear acceptance criteria.
- Designed and implemented workflow automations in n8n (triggers, routing, enrichment, approvals, notifications).
- Built AI-assisted automations using ChatGPT/OpenAI for text generation, classification, summarization, and structured output.
- Rapidly prototyped and validated automation ideas in Replit; iterated based on stakeholder feedback.
- Used Lovable for fast UI/feature prototyping to validate automation-assisted flows and internal tools concepts.
- Integrated automations with internal/external systems via APIs; validated requests/responses in Postman.
- Maintained automation documentation: process maps, flow descriptions, edge cases, and operational runbooks.
- Partnered with product/engineering to align automations with platform constraints, security, and data handling practices.
- Monitored automation performance post-launch, handled exceptions, and refined flows for stability and adoption.

Tools/Tech: n8n, ChatGPT/OpenAI, Lovable, Replit, Postman, SQL, Jira/Confluence

Lead Business Analyst/Product manager

з 06.2023 по 08.2024 (1 рік 3 місяці)
IT Enterpises, Одеса (IT)

Lead Business Analyst/Product manager/Project
manager/Product Owner
HARD SKILLS
• Advanced English (B2)
• Business Management (CEO, COO positions in regular
business)
• Strategical planning (S&OP, SWOT, OKR)
• Business analyst (BA course at Hillel IT School, IAMPM Tech
Mind, J&J corporate trainings, BA/PM/PO positions)
• New business development (Pre-sale, Discovery, Export
sales cases)
• Databases (My SQL, PostgreSQL, Mondo DB)
• API (Postman)
• Data analysis (Excel, RegExp, Power BI)
• Data presentation (BPMN 2.0, PowerPoint, Power BI)
• Project scheduling (Confluence, Jira, Asana, BaseCamp,
Trello, GANT, KANBAN)
• Project management (SCRUM, Agile, MVP, Waterfall, Vmodel)
• Project documentation (User Stories, Backlogs, UML, Use
Cases, Business Rules, Functional & Non-Functional
Specifications, FBL, WBS, User Interface Design
Specifications)
• Requirements management (BABOK, ITIL, PMBOK)
• Engineering (Telecommunication standards, OSI, TCP/IP)
• Financial modeling (Budgeting, Cash Flow, P&L, Balance)
Enterprise, USA
2023-until now, Product manager/Lead Business Analyst
The project supports:
- Led the setup and deployment of the DxP platform.
- Managed a dedicated team of vendors/developers/designers, and
analysts.
- Developed and executed a multi-stage project strategy.
- Coordinated with international teams to ensure project alignment.
- Set up and conducted the UAT testing strategy and process.
- Analyzed business requirements and prioritized tasks.
- Implemented process improvements and visible KPI for the team.
- Monitored KPIs and prepared regular progress reports.
- Conducted training sessions and mentored team members.
- Adapted to changing project conditions using Agile methodologies
(Scrum of Scrum).

Business analyst

з 05.2023 по 09.2024 (1 рік 5 місяців)
Outsource/Out staff, Вся Україна (IT)

Part-time Business Analyst on the Pre-sale activities
- Conducted pre-sale activities to identify client needs and project
scope (Market research, competitors research, LEAN Canvas).
- Led discovery phases to gather and document detailed business
requirements.
- Developed project proposals and collaborated with sales teams for
contract finalization (FBL, prioritisation, BRD, SRS, FRD).
- Managed post-contract project implementation for a B2B mobile
application.
- Coordinated with stakeholders to ensure alignment on project goals
and deliverables (Risks management, Budgeting, Scope planning).
- Facilitated communication between clients and development teams.
- Analyzed market trends and competitor products to inform project
strategy.
- Created detailed project plans and timelines to guide development
efforts.
- Monitored project progress and adjusted plans as needed to meet
deadlines.

Business analyst

з 08.2022 по 05.2023 (10 місяців)
Outsource/Out staff, Ukraine, Одеса (IT)

- WEB platform for the Real Estate market in the USA;
- ERP system for the Polish market;
- B2B platform for online orders for a Ukrainian client
- Pre-sale and Discovery Phase activities

Business analyst

з 01.2021 по 07.2022 (1 рік 7 місяців)
IT product, Ukraine, Одеса (IT)

The project supports as a business analyst for the products:
- Digital platform for ground goods transportation by tracks;
- Special software based on machine learning algorithms was created
to automatically recognize template documents.
- Web and mobile applications are used to manage apartment
buildings and to ease management company communication with
residents and tenants.

Освіта

Odesa National Academy of Telecommunications

Telecommunication, Одеса
Вища, з 2003 по 2004 (1 рік)

Знання і навички

• MS Excel
• MS Office
• 1С
• MS PowerPoint
• MS Project
• Management skills
• Ability to analyze
• Project management
• Trello
• Jira
• SQL
• MySQL
• ERP
• Conducting presentations
• MS Power BI
• Database
• Documentation management
• Asana
• Confluence
• Design
• Scrum
• Agile
• ITIL
• Kanban
• BPMN
• UML
• Waterfall
• Project documentation
• Методології розробки програмного забезпечення
• Менеджмент, ЗЕД, Логістика, IT
• Non-functional testing
• PMBOK
• RegExp
• Stories
• User story
• V-Model

Знання мов

• Англійська — просунутий
• Українська — вільно

Додаткова інформація

Помощь в аналитике текущих бизнес-процессов компании, отладка, оцифровка в учетных системах.