Дмитро

Product manager, Service adviser, Technical expert

Вид зайнятості:
повна
Вік:
49 років
Місто:
Київ

Контактна інформація

Шукач вказав телефон та ел. пошту.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

Head of technical

з 01.2023 по нині (3 роки 3 місяці)
HAMMER, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

•Enhancement of sales team and customer competencies through technical support and systematic training; collaboration with product managers and manufacturers on portfolio development.
•Conducting research on competitors’ products and private label brands; development of unique selling propositions (USPs); participation in marketing initiatives and product launches.
•Content creating for social media, website, Telegram channel, catalogs, market-places.
•Development of areas: Training Center, Laboratory, 1C, Customer Cabinet, Automation.

Brand manager

з 01.2021 по 12.2022 (2 роки)
SUNOCO, Київ (Автобізнес та автосервіс)

•Analyze the market and competitors, negotiate with manufacturing plants, create product lines, support the website, promote products on social media, implement services.
Achievements:
•Successfully launched a new brand and ensured achievement of the 250 k L sales target in 2021 y.

Product trainer

з 08.2018 по 12.2020 (2 роки 5 місяців)
CNH INDUSTRIAL, Київ (Сільське господарство, агробізнес)

•Сonduct trainings on product models, repairs and maintenance, troubleshooting, diagnostic equipment and software, electrical and hydraulic components, features of operation.
•Support field days, demonstrations, exhibitions, key customers visits, product quality improvements, advise to resolve tech issues, hold trainings for sales force and operators, share best practices on product use, take part in new products launch and set-up of configurations.
Achievements:
•Increased competences of mechanics that improved quality of service and contributed to increase market share up to 59% of combines and 40% of tractors in 2019 y.

Product manager

з 06.2017 по 07.2018 (1 рік 2 місяці)
OPET/FUCHS, Київ (Автобізнес та автосервіс)

•Define product range in compare with competitors, provide sales arguments, support commercial and marketing actions, launch new products, handle local homologation, implement services.
Achievements:
•Successfully launched a new brand and ensured achievement of the 400 k L sales target in 2018 y.

Head of transport

з 03.2016 по 05.2017 (1 рік 3 місяці)
Ерідон, ТОВ, Київ (Сільське господарство, агробізнес)

•Manage repair and maintenance of passenger cars, trucks, warehouse equipment in central and regional offices (30 regional offices, 400 passenger cars, 30 trucks, 40 forklifts).
•Sign contracts with workshops, check cost of repair works, order spare parts.
Achievements:
•Organized timely repair and effective use of company transport within the budget of 3 mln USD.

Head of product support

з 02.2007 по 12.2015 (8 років 11 місяців)
SHELL, Київ (Автобізнес та автосервіс)

•Support the distributor’s network and customers with recommendations on application of lubricants in passenger cars, trucks, agriculture machines, industrial equipment.
•Train sales teams, key accounts, customers and partners, administer Shell academy.
•Conduct testing and techno-economic justifications, audit and preparation technical proposals for participation in tenders, develop sales arguments.
•Provide feedback from the field on product performance, act as a customer voice to local and global sales/marketing, collect information about competitor’s products and activities.
•Manage competences and assessment of network of distributor’s technical specialists.
•Prepare brochures, articles for journals, hold press conferences for journalists/TV.
Achievements:
•Managed Brand Value Increase project, which utilized all the tools company has to win new customers and coached sales forces of distributors how to use them, that contributed to growth in volume by 20 %, 2 mln liters (2,4 mln USD) in 2014 year.
•Successfully presented on the market new range of heavy-duty diesel engine oils Rimula in 2008 y, new family of industry fluids in 2012 y, new portfolio of greases in 2014 y, new generation of passenger car motor oil Helix in 2015 y which contributed to achieve local sales targets and increasing market share from 3,4 % in 2008 to 8,6 % in 2015 y.
•Successfully implemented Products Plus Services project, which proved technical competence of company and contributed to win 26 new customers with 0,8 mln liters (0,93 mln USD) in 2014 y.
•Effectively developing team competencies, achieved multiple recognitions of the technical department of the Ukrainian distributor as the most effective in the cluster during 2010–2015 yy.

Technical trainer

з 12.2005 по 02.2007 (1 рік 3 місяці)
TOYOTA, Київ (Автобізнес та автосервіс)

•Conduct theoretical and practical sessions about arrangement, repair, maintenance, diagnostics, new technologies, new models, different units of cars (engine, gearbox, electronics).
Achievements:
•Created a training center and equipped it with all necessary teaching materials and stands.
•Implemented structured training process for dealer network of 22 dealers and 180 mechanics.

Освіта

National Technical University “Kharkiv Polytechnic Institute”

Automotive and Tractor engineering, Харків
Вища, з 1993 по 1999 (6 років)

Додаткова освіта та сертифікати

2025

2024

2020

2019

2019

2019

2018

2018

2015

2014

2007-2015

2005-2007

Знання і навички

  • Користувач ChatGPT
  • Adobe Premiere Pro
  • 1С:Підприємство
  • Nano banana
  • Canva
  • Пунктуальність
  • Адаптивність

Знання мов

  • Англійська — просунутий
  • Українська — вільно

Додаткова інформація

Technical Expert and Product Management Professional with 20 years of experience in the automotive and agricultural industries, lubricants, and car chemicals. Specializing in technical sales support, dealer and customer training, product line launches and development, and driving sales growth and market share through technical expertise.
Experienced in working with OEM equipment (CASE IH, New Holland, Toyota, Lexus, VAG), international lubricant brands (Shell, Sunoco, Opet/Fuchs, Idemitsu), manufacturers’ R&D departments, and cross-functional sales and marketing teams.
I build and communicate brand and product value, transforming technical, marketing, and product expertise into competitive advantages and sales growth. I integrate digital and AI tools to achieve measurable business results.

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