Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/7321025/

Досвід роботи

Chat manager

з 06.2024 по 01.2026 (1 рік 8 місяців)
NDA, Київ (Шоу-бізнес, мистецтво, культура)

Selling services and content via text chat in English, building long-term, trusting relationships. Communicating with clients from various countries, maintaining records for regular clients. Handling dozens of incoming chats per shift, addressing objections, using custom sales scripts, and managing regular clients over months while increasing their spending. Active listening and empathy, identifying customer needs and addressing them.

Executive manager assistant

з 06.2023 по 02.2024 (9 місяців)
Tech Trend LLC, Київ (Будівництво, архітектура, дизайн інтер'єру)

The main duties of the position are:
- document processing (formation of invoices, acts, contracts. Archiving, working with the server). In agreement with the management, standardized both the physical storage of documents and digatal one on the server.
- international logistics (request for a commercial offer, cooperation with agencies for the issuance of export and transit certificates, work with a broker on customs clearance). Was able to optimize overall import costs by seeking better terms from carriers and avoiding middlemen where possible;
- providing of compiled reports to management, based on information from various departments;
- business correspondence with counterparties in Ukrainian and English;
- work with contractors in various directions (goods, services).
The position requires a good knowledge of the English language, because communication is conducted with suppliers and forwarders from different countries, in writing and orally. Document processing is conducted in English and Ukrainian.

Assistant of the project coordinator

з 11.2021 по 06.2023 (1 рік 8 місяців)
Kyiv oblast organisation of Ukrainian Red Cross Society, Київ (Неприбуткові, благодійні та громадські організації)

Project aims to provide free medical care and social services for lonely disabled elderly people, people with disabilities, war and labor veterans, as well as educational and prevention programs among the population.
Responsibilities include:
- Working with project documents. Work with internal organizational documents, reports, requests, etc.
- Procurement of goods necessary for project activities;
- A large number of work trips in the territory of the Kyiv oblast by cars with a manual gearbox, such as VW Transporter, Peugeot Expert, Renault Dokker;
- Carrying out monitoring visits in order to control the provision of services to beneficiaries.

Data Operator

з 01.2021 по 08.2021 (8 місяців)
Label Your Data, Київ (IT)

Marking of the necessary objects on the video in a special tool, which is necessary for training artificial intelligence. Providing feedback on videos, categorizing videos by content. The position requires knowledge of English at the B2 level, a good level of computer skills, and the ability to concentrate on a task for a long time.

Освіта

Taurida National University

Management of organizations and administration, Київ
Вища, з 2019 по 2021 (2 роки)

As a result of studying this educational program, the specialist should understand all aspects of successful management of the organization, respond in time to changes in the external and internal environment of the organization, make management decisions for the implementation of plans.

Taurida National University

System analysis and management, Сімферополь
Вища, з 2015 по 2019 (4 роки)

Studying a bachelor's course in this specialty allows you to gain theoretical knowledge about the enterprise, analyzing all the factors that affect its work, starting with corporate culture, arranging the workplace of employees, ending with the company's strategy, and the general situation in the market where the company operates. Also, during training, great attention is paid to practical computer skills: automation programs, database management systems, graphic editors.

Додаткова освіта та сертифікати

Project management in IT (Beetroot Academy)

2022, 5 місяців

Erasmus+ (University of Economics and Human Sciences in Warsaw)

2020, 4 months

Знання і навички

• MacOS
• Водійські права кат. B
• Контроль документообігу
• Організація логістики
• Ведення CRM
• Продаж

Знання мов

• Англійська — вище середнього
• Українська — вільно