• PRO

Ельза

Customer Support, Operations, Service manager

Вид зайнятості:
повна
Вік:
28 років
Місто проживання:
Київ
Готовий працювати:
Київ, Хмельницький

Контактна інформація

Шукач вказав ел. пошту.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

CEX Business Operations Specialist

з 09.2021 по нині (3 роки 11 місяців)
ABBYY, Київ (IT)

• Creation of orders for performed services by service teams;
• Contract creation and documentation management;
• Communication with clients, solving their issues and building strong relationships ;
• Time reporting and budget monitoring;
• Working with accounts Payable processes (Credit Notes, Invoicing, Purchase orders etc.);
• Project administration and controlling deadlines;
• Working with Excel reports, provide analytics
• Comprehensive cooperation with ABBYY Accounts Payable, legal, sales, financial planning etc.

Junior Consultant

з 04.2021 по 07.2021 (3 місяці)
Deloitte, Київ (Консалтинг, бухгалтерія, аудит)

• Assist Bid Managers in proposal preparation processes for IDO-funded projects (USAID, World Bank, EBRD, EIB, EC, GIZ, UN)
• Provide assistance to Bid Managers with liaison with business units in Kyiv office as well as with Deloitte CIS and Global offices
• Formatting, translation (Ukrainian/ Russian - English and vice versa), and tailoring proposal and other documents
• Assist with document flow and financial documents of the project experts
• Support in arranging internal/ external Projects related meetings.
• Preparing meeting agendas, take meeting notes and draft presentations
• Research, compile and summarize the required information from various external and internal sources.
• Prepare various internal reports for Ukraine and CIS region
• Work with the donors' procurement e-platforms
• Maintain organization of electronic filing systems and databases
• Support in organization of internal and external business development events

Receptionist

з 12.2018 по 04.2020 (1 рік 4 місяці)
Cushman & Wakefield, Київ (Нерухомість)

• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Update appointment calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, faxing etc.
• Organizing supplies of stationery and equipment for proper functioning of the office
• Organizational support of company staff in planning of business trips - tickets, visas, accommodation booking
• Translation from/ into English upon the request
• Assisting in corporate events preparation· ordering of branded gifts (pans, daybooks etc.)
• Administrating of the website and social media
• Formatting documents in Power Point according to the corporate guidelines
• Assisting to the Heads of department in pitches preparation

Освіта

КНЕУ ім. В. Гетьмана

Міжнародний бізнес, Київ
Вища, з 2014 по 2020 (6 років)

Знання мов

  • Англійська — вище середнього
  • Українська — вільно

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