Екатерина

You
PERSONAL DATA
18.04 2021
First and last name
Kateryna Rogozhyna
Nationality, Gender
Ukraine
Country & city of residence
Ukraine Kryvyy Rig
Date and place of birth
26.07.1986 Ukraine
Age / Height / Weight
34/1.63/47

Status / Children
No

No. Passport / Expiry
30.11.2015-30.11.2025

Contacts
Mob.: [відкрити контакти](див. вище в блоці «контактна інформація»)
Home:
e-mail:[відкрити контакти](див. вище в блоці «контактна інформація»)
Skype ID: kateryna rogozhyna
Facebook link
[відкрити контакти](див. вище в блоці «контактна інформація»)

Vkontacte link
[відкрити контакти](див. вище в блоці «контактна інформація»)

Driving license / Year
No

Health / Smoker
No

NOTE: Please evaluate each skill of the language known (Written, Spoken, Understanding) within the scale from 2 to 5 and mark with + or any other relevant sign on the opposite side of each language.

2 - Average, not at ease communicating
3 - Good, can have a basic discussion
4 - Pretty fluent, comfortable and at ease
5 - Fluent, with excellent vocabulary

LANGUAGE
Written
Spoken
Understanding

2
3
4
5
2
3
4
5
2
3
4
5
English

+

+

+

Russian

+

+

+
French

German

Italian

Arabic

Other (please clarify)

ADDITIONAL INFO

TOEFL Score (if tested)

Other tests (if tested)

Other Diplomas or Certificates (use blank page of you need more space)
Certificate of trainer gym

Computer Level
Basic
Medium
Advanced

+

EDUCATION-Institution
Specialization
Duration,
years
Year of graduation/City/ Country
University culture and creature
Organization holiday And management
4
2006 Ukraine Kiev

WORK EXPERIENCE
Position
Reception diving center
Company’s name
Vietna/Vinpearl
Period / City / Country
2018/Vietnam / Nha Trang
Responsibilities
Meeting visitors maintaining comfort
Information about services provided
Reception
Processing of telephone calls

WORK EXPERIENCE

Position
Guest relation

Company’s name
Stella Di Mare hotel and spa

Period / City / Country
2019-2020/ Sharm el Sheikh / Egypt

Responsibilities
1. Communication with guests.
2. Dealing with special requests and suggestions, as well as guest complaints.
3. Maintaining a database of clients and their wishes.
4. Maintaining a database of VIP clients and their wishes.
5. Meeting guests in the lobby.
6. Providing guests with complete information about the hotel and services.
7. Organization of excursions around the hotel.
8. Monitoring compliance with the standards of guest service.
9. Entering information about guests into the hotel management system and its constant updating.
10. Drawing up guest letters.
11. Communication with corporate companies and travel agencies and obtaining information about the quality of accommodation and service.
12. Providing information about complaints and suggestions of the FrontofficeManager guests.
13. Coordination of the services of reception and accommodation of guests.
14. Checking guest rooms before arrival.
15. Maintaining Hotel Performance Standards
16. Compliance with the rules established by the Corporate Code of the company.
17. Compliance with the standards of appearance adopted by the Company.

WORK EXPERIENCE
Position
Hostess at restaurant
Company’s name
Fairmont Bab Al Bahr
Period / City / Country
2021/ Abu Dhabi / United Arab Emirates
Responsibilities
Welcome guest
Reports of checks
control will sharpen reservations and table reservations
accommodation of visitors

Position: Guest relation
Comoany name : Juz Aquaviva
Period /city/country: 2021/ Hurgada/ Egypt
Responsibilities:
Coordination of the services of reception and accommodation of guests.
Checking guest rooms before arrival.
Maintaining Hotel Performance Standards
Compliance with the rules established by the Corporate Code of the company.
Compliance with the standards of appearance adopted by the Company.

WORKING TIME
I am willing to work
Less than 40 hours / lweek
+

40 – 50 hours / week
+

More than 50 hours / week

I confirm that the information of application form is real:

FULL LENGTH PHOTO
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