Руслана

Ruslana Prokopenko

Details Prowle
Address Critical thinker qho addresses customer support issues uickly.I
Alexandrovka Looking for a neq position qhere • can use my existing skills and experience and also
Ukraine contribute to my personal development.

Phone ; Excellent communication skillsQ prowcient in multiple languages including English
[відкрити контакти](див. вище в блоці «контактна інформація») ; Wuick learner and able to qork in a rapidly changing environment under stressful
conditions
Email ; Strong knoqledge of zindoqs operating systems and ofwce applications including
[відкрити контакти](див. вище в блоці «контактна інформація») mobile devices
; Exceptional ability to multi-task and prioritiOe
Date / Place of birth ; Exceptional attention to detailI
24-08-1998 ; Expert in Microsoft (fwce ,zord) Excel) and PoqerPointH
Ukraine

Nationality
Ukrainian Employment —istory
Driving license Manager) Rula (.P.
B Feb 2019 T Aug 2019 Alexandrovka

; Ansqered customer ueries
; Jrained neq employees in customer service/communications
Skills ; Supervised employees and increased store productivity
; Assisted qith payroll and distributed paychecks to employees
Ability to Multitask

Communication Skills Legal Assistant) Ahmed Laq Firm
Nov 2020 T Dec 2022 Dubai

Fast Learner ; Conducted client intakeQ ansqered email and phone in in uiries
; (rganiOed case wles and prepared case summaries
; IJranslated documents and interpreted for clients
Computer Skills
; IJrained neq employees qith ofwce administration
; Drafted content for qebsite

Languages Freelance Jranslator
Mar 2023 T 'ul 2023
Ukrainian
; Jranslating different texts and wlesQI

Russian ; Finding the e uivalent for qords used qith specialist dictionaries and toolsQ
; IChecking a translationKs uality and accuracyQI
; Editing computer-translated text.
English

Education
Jhe Bohdan 5hmelnytsky National University of Cherkasy) BachelorKs
Degree in —istory
Sep 201’ T Aug 2019 Cherkasy

Jhe Bohdan 5hmelnytsky National University of Cherkasy) Master s
Degree in —istory
Sep 2019 T Dec 2020 Cherkasy