Контактна інформація

Шукач вказав телефон , ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/8235781/

Досвід роботи

Technical writer

з 12.2024 по нині (1 рік 3 місяці)
Edin, Дистанційно (IT)

- Development and maintenance of technical, user, and API documentation
- Requirements gathering and collaboration with cross-functional development teams
- Maintaining and updating documentation according to company standards throughout the product lifecycle
- Creation and maintenance of user guides and Knowledge Base
- Preparation of release notes and participation in the product release process
- Improving documentation structure, clarity, and usability

Technical writer

з 01.2023 по 06.2024 (1 рік 6 місяців)
Нова пошта, ТОВ, Київ (Транспорт, логістика)

- documentation of API methods;
- support in the process of preparation, development and transfer of technical documentation to the Customer;
- collection and analysis of available technical documentation;
- updating technical documentation for projects;
- documenting business processes.

Technical writer

з 06.2022 по 02.2023 (9 місяців)
Фора, ТОВ, Київ (Роздрібна торгівля)

-bringing the existing documentation to the new structure;
-structuring and updating of old documentation;
-creating and regularly updating user instructions;
-cooperation and conducting interviews with the team (developers, QA, business analysts);

Technical writer

з 07.2019 по 03.2022 (2 роки 9 місяців)
TemaBit Fozzy Group, Киев (IT)

- preparation of documentation for users;
- update the documentation after each release of the software;
- cooperation with the team (developers, QA, business analysts);
- posting instructions on wiki pages;
- creation of documentation on work with mobile applications;
- creation of video instructions;

HTML-coder

з 03.2018 по 06.2019 (1 рік 4 місяці)
Freelancer (Інтернет), Киев (IT)

- landing layout;
- search and correction of errors in the code;
- cross-browser, adaptive, rubber layout;
- making changes to existing pages;
- writing simple scripts, using existing ones;

Project Coordinator (Help Desk)

з 10.2013 по 05.2017 (3 роки 8 місяців)
Persha Studia (WARGAMING.NET), Киев (IT)

- SLA compliance for IT department;
- handling Jira tasks;
- IT-policies maintenance and control;
- Active Directory, providing accesses;
- assistance to hardware supply;

1st Line Support Specialist (Help Desk)

з 05.2012 по 03.2013 (11 місяців)
Pravex Bank, Bank Group INTESA SANPAOLO, Киев (Finance, banking, and insurance)

- support for the project of banking software implementation;
- user technical support;
- tasks registration and distribution to relevant departments;
- consultation on embedded software;

Освіта

National Pedagogical Dragomanov University

MA in Small Business Management, Киев
Вища, з 2006 по 2011 (5 років)

Додаткова освіта та сертифікати

New Look «NewLook SMM 2.0»

2022, 1,5 месяца

LoftSchool "Web for beginners (Online course)"

Nov 2017 - March 2018

PROMETHEUS Lviv IT School "Basics of Web UI Development (Online course)"

Sep. - Oct.2017

Kursor School "Programming 1C: 8.2"

2014

Знання і навички

• Figma
• Jira
• SketchUp
• Составление контент-плана, разработка контент-стратегии.
• Составляю визуал (цветовую гамму, стиль под тематику профиля)
• Провожу съёмки фото и видео для Вашего блога
• Обработка фото, монтирование видео в топовых мобильных приложени
• Разрабатываю идеи для постов и сторис по теме блога
• Написание постов по теме блога
• Оформление шапки профиля и Highlight
• Платное и бессплатное продвижение
• Web languages: HTML / CSS
• PUG/ SASS features
• Javascript basics
• JQuery, writing simple widgets
• Bootstrap modules usage
• Adaptive layout using media queries
• Layout on the bootstrap grid (jeet, singularity, susy)
• BEM-naming method
• Console, basic commands and technologies
• GULP build and optimization of the project
• GIT version control system
• SherePoint Wiki/SherePoint Designer, Snagit
• Azure DevOps Server
• Posting instructions on Wiki pages/Confluence
• Creation of video instructions in Movavi

Знання мов

• Англійська — середній
• Українська — вільно

Додаткова інформація

Interests:
Sport;
Dance;
Tourism;
Photography;
Creating cloth


Personal qualities:
Reliable, sociable, proactive, striving for development and professional growth