Gbolahan

Gbolahan Omoboriowo
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)
Lagos, NG

Summary
I have 7+ years of versatile experience in different industries. As a painter, I developed a strong work ethic and commitment to
quality. Transitioning to plumbing, I honed problem-solving skills and gained expertise in residential and commercial work. I
also have customer support and sales experience, exceeding targets and delivering exceptional service. With a broad skill set
and adaptability, I'm a quick learner eager to take on new challenges. My work ethic, technical skills, and customer focus make
me a valuable asset to any organization.

Experience
Sales Representative
Colibri Auto Transport / Pride Car Shipping Inc. • Remotely
09/2023 - Present
• Assisted customers with inquiries, complaints, and product-related questions, ensuring a positive service experience. •
Processed orders, returns, and exchanges efficiently while maintaining accuracy. • Identified and resolved customer account
issues with precision and efficiency. • Collaborated with colleagues to improve customer service and streamline
operations.Utilized Salesforce CRM to document customer interactions, purchases, and personal details. • Conducted cold calls
and follow-ups to generate new business and increase revenue. • Delivered exceptional customer service by promptly
addressing requests, concerns, and feedback. • Trained and mentored new sales team members, enhancing their product
knowledge and sales skills. • Assisted customers over the phone with inquiries, product selections, and order placements. •
Managed administrative tasks, including logging reports, tracking expenses, and processing sales transactions.

Professional Painter/Interior Designer
Self Employed • Lagos, NG
02/2014 - Present
While schooling, i worked with some friends to paint and decorate houses, later we became a business that works residentially
and commercially

Shipping Agent / Customer& Sales Representative
ABC Car Shipping • Remotely
11/2022 - 05/2023
Help customers with complaints and questions, give customers information about products and services, Take orders, and
process returns. Resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Communicating and coordinating with colleagues as necessary. Used Salesforce CRM software to record personal information
and purchases of contacted prospects. Performed cold-calling and follow-ups with leads to secure new revenue.

Transport Broker / Sales Agent
True Carrier LLC • Remotely
08/2021 - 11/2022
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Trained and developed new sales team associates in products, Assisted call-in customers with questions and orders. Logged
reports, expenses, receipts, and sales in company database Handled administrative aspects of sales by completing customer
contracts and warranties and accepting and processing payments. Used Salesforce CRM software to record personal
information and purchases of contacted prospects. Performed cold-calling and follow-ups with leads to secure new revenue.
Exceeded goals for new accounts in single sales cycle

Office Assistant
O .Omohbo & CO • Lagos, NG
07/2017 - 04/2019
Worked as a office assistant with the manager of the firm for 2 years, stopped working when he passed on in 2019. Provided
multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks. Served as
point of contact between clients and managerial staff. Maintained appropriate filing of personal and professional
documentation. Responded to emails and other correspondence to facilitate communication and enhance business processes.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.

Plumber
APEX PLUMBING • Lagos, NG
07/2006 - 03/2010
Plumbing Apprentice - Learned the fundamentals of plumbing, including pipefitting, soldering, and welding - Assisted senior
plumbers with installation, repair, and maintenance of plumbing systems - Developed strong communication and customer
service skills through interaction with clients

Skills
Computer literacy, Communication skills, Microsoft Word, Painting, Plumbing, Time management, Leadership,
Documentation review, English, Customer service, Customer service, Microsoft word

Education
Georgraphy Education
University of Lagos • Lagos
11/2016
BSc Geography

WASSCE
Bright Future International College • Lagos
07/2010
WASSCE

Certificates
Journeyman License