Zinaida

Zinaida Skulinets
Odesa
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SUMMARY
Main specialization - customer service in the financial sector, analytics, management;
more than 3 years of experience in human resources management;
languages.

EDUCATION

2008 – 2013 Odesa State Economic University

WORK EXPERIENCE

07.2021 – present Freelance Accountant (Ophthalmology clinic in NY, USA)
Key responsibilities:
Billing payments from insurance companies;
working with payments in the accounting program OfficeMate;
working with EFT (electronic funds transfer).

12.2021 – present PJSC "BANK VOSTOK"
Head of Sales Department of South Region
Key responsibilities:
KPIs fulfillment of banking products, including attraction of payroll projects;
support of salary projects in the South region;
supervising and management of a team of 5 people in Sales department;
control over the fulfillment of assigned tasks. Adjusting tasks in accordance with changing needs.
Achievements:
Improving operational efficiency of the department concerning salary projects;
stable execution of the indicators planned for the department.

04.2017 – 11.2021 UKRSIBBANK BNP Paribas Group
Head of branch
Key responsibilities:
Building the strategy for the development of the branch. Tasks distribution among employees depending on skills and abilities;
control over KPIs fulfillment;
staff development;
sales and control over the expansion of existing projects;
supervision of a team of 7-10 people at the branch;
working with the current portfolio of premium clients in full range of banking services;
increasing the portfolio of premium clients and attracting new ones. Consulting and supporting clients;
observing procedures and instructions in accordance with the legislation and policy of the BNP Paribas group;
working with premium clients on financial monitoring, compliance control (including working with AML requests).

Achievements:
Career growth from the position of Senior Personal Manager for individual business to Head of branch;
creation of the first pilot project in Odessa region on introduction of a new position in the staff of my branch (this position hasn't been provided by the structure of branches before);
TOP 2 branch according to the results of 2020. Evaluation criteria: fulfillment of planned indicators, fulfillment of KPIs, internal audit, bonuses for branch employees.

09.2016 по 04.2017 PJSC "MARFIN BANK"
Head of the sector for individual business
Key responsibilities:
Monitoring the implementation of planned targets. Monitoring the implementation of tasks and sales;
control and management of a team of 3 people;
achievement of established KPIs.
Achievements:
The first successful experience in executive position;
improving the operation of the department dealing with individuals;
stable implementation of the planned indicators of the department.

04.2014 - 05.2016 PJSC "OTP BANK"
Senior expert for servicing private clients
Key responsibilities:
Working with current portfolio of private clients in full range of banking services;
increasing portfolios of premium clients and attracting new ones. Consulting and supporting clients;
fulfillment of plans on sales of banking products (loans, deposits, card accounts).
Achievements:
Career growth: 1st position - expert in the sales sector in retail business, 2nd position - expert in working with premium clients, and the latest position - senior expert in servicing private clients.

LANGUAGES
Bulgarian ─ Intermediate
English ─ Intermediate (B1+)
Russian ─ fluent
Ukrainian ─ fluent

SPECIAL PROGRAMS
SAP
Б2
SIEBEL
OFFICEMATE
PERSONAL SKILLS
Analytical thinking;
responsibility;
adaptability;
sociability;
critical thinking.

HOBBIES
Tourism;
music;
audio recording of song