Syed

Syed Muharram Shah
Peshawar, Pakistan
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Cover Letter
Dear Hiring Manager,

I am writing to express my interest in a suitable Data Entry, Administrative, or Technical Support
position within your organization. With over 15 years of progressive experience working in high-
volume, data-sensitive environments—primarily with NADRA—I bring a strong record of accuracy,
confidentiality, and public service excellence.

Throughout my career, I have supported national-level registration systems, managed sensitive citizen
data, resolved technical issues, and communicated professionally with diverse stakeholders. My
experience spans identity registration, civil records management, biometric data capture, reporting,
and district-level technical supervision. I am recognized for my attention to detail, problem-solving
ability, and commitment to maintaining data integrity under pressure.

I possess strong computer literacy, a typing speed of 50+ WPM, and hands-on expertise with Microsoft
Office and multiple operating systems. I adapt quickly to new software and procedures and consistently
strive to improve efficiency and service quality. I am confident that my skills, reliability, and work ethic
would allow me to add immediate value to your team.

I would welcome the opportunity to further discuss how my experience aligns with your organizational
needs. Thank you for your time and consideration.

Sincerely,
Syed Muharram Shah

Professional Summary
Highly experienced Data Entry Operator and Technical Support Professional with more than 15
years of service in government and administrative environments. Demonstrated expertise in data
verification, identity and civil registration systems, technical troubleshooting, and public-facing service
delivery. Known for exceptional accuracy, confidentiality, and clear communication. Adept at managing
large datasets, meeting strict compliance standards, and supporting operational efficiency through
strong IT and administrative skills.

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Career Objective
To contribute effectively to a growth-oriented organization by utilizing my technical, administrative, and
communication skills while continuously enhancing my professional capabilities with integrity,
commitment, and enthusiasm.

Professional Experience

Data Entry Operator

NADRA – NSRC (National Swift Registration Center)
Nov 2015 – Present - Processed new registrations, renewals, and modifications for national identity
records. - Prepared Family Registration Certificates (FRC) and Child Registration Certificates (CRC). -
Verified applicant data with accuracy and confidentiality. - Provided clear guidance to applicants,
ensuring high levels of public satisfaction.

Technical Assistant / District Supervisor

NADRA – CRMS (Civil Registration Management System)
Apr 2011 – Oct 2015 - Maintained district-level CRMS operations and ensured system availability. -
Resolved hardware and software issues across multiple registration points. - Managed general
expenses, claims, and monthly MFCR reports for RHO. - Oversaw registration and issuance of birth,
marriage, death, and divorce certificates.

Data Entry Operator

NADRA – SCAC Project (Secure Cards for Afghan Citizens)
Sep 2010 – Mar 2011 - Conducted applicant interviews and biometric data capture (photographs and
fingerprints). - Prepared and verified biodata for Afghan citizens. - Assisted in issuance of SCAC cards for
legal residence in Pakistan.

Data Entry Operator

Drug Agencies, Peshawar
Jun 2008 – Mar 2010 - Prepared customer invoices and sales summaries. - Maintained daily database
backups. - Managed monthly stock closing and inventory balances.

Education
Diploma in Information Technology (DIT) – 2015
- MS Office - Graphic Design - E‑Commerce & Web Technology

Bachelor of Arts (BA) – 2013
- Political Science

Diploma in Commerce (D.Com) – 2008
- Applied Accounting - Financial Accounting - Principles of Economics

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Secondary School Certificate (SSC – Science Group) – 2006
- Biology, Physics, Chemistry

Technical Skills
• Microsoft Office: Word, Excel, PowerPoint, Access, Outlook
• Design & Media: CorelDRAW, Adobe Photoshop, InPage, Ulead Video Studio
• Operating Systems: Windows XP, 7, 8, 10 (Installation & Troubleshooting)
• IT & Networking: Hardware/Software Installation, Network Sharing, Internet Operations
• Typing Speed: 50+ WPM

Languages
• Urdu (Fluent)
• English (Professional Working Proficiency)

Key Strengths
• Strong public dealing and communication skills
• High attention to detail and data accuracy
• Ability to handle confidential information responsibly
• Quick learner with strong problem-solving abilities
• Dependable team member with supervisory experience

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