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IT Project Manager, CTO, COO, Digital Transformation Lead (Business Development, BA)
Контактна інформація
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Досвід роботи
IT Technical Project Manager | IT Consulting | Mid-to-Senior Level Position – SAFEMed / MSH Inc. by USAID
з 10.2024 по нині
(1 рік 3 місяці)
Summary:
Results-driven Project Manager with a proven track record in delivering nationwide digital transformation initiatives in the healthcare sector. Experienced in managing multi-million-dollar USAID-funded programs, leading cross-functional teams, and driving measurable efficiency gains. Skilled at aligning complex stakeholder environments to deliver projects on time, on budget, and at scale.
Key Highlights:
Directed 5 concurrent national-scale IT projects from concept to full deployment.
Achieved 80%+ delivery efficiency and 25% faster timelines through workflow optimization.
Managed teams of up to 30 specialists across development, QA, and implementation.
Delivered 7 major software releases covering all regions of Ukraine, impacting hundreds of healthcare facilities.
Strong expertise in Microsoft Project, ClickUp, Confluence, and data visualization tools.
Core Responsibilities & Impact:
Directed IT consulting, strategic planning, and delivery for five concurrent national-scale projects in the public health sector.
Coordinated cross-functional teams of up to 30 specialists across development, QA, implementation, and support.
Managed the full project lifecycle — from requirement definition to nationwide rollout — achieving average delivery efficiency above 80%.
Improved project delivery timelines by up to 25% through process audits, bottleneck resolution, and workflow optimization.
Delivered 7 major software releases on schedule, covering all regions of Ukraine and benefiting hundreds of healthcare facilities.
Produced monthly and bi-weekly performance reports on task completion, overdue tasks, blockers, current project risks, activity status, and technical documentation overview for senior stakeholders, including USAID.
Developed and maintained technical specifications, operational documentation, and training materials to support scalability and knowledge transfer.
Key Projects & Achievements:
eStock – Logistics Module: Delivered full development and nationwide deployment of Ukraine’s medical supply logistics management module. Directed testing, issue resolution, and release delivery, resulting in successful handover to the client.
eStock – Stock Accounting Module: Implemented real-time inventory accounting integrated with logistics workflows. Oversaw regional pilot testing and training for end users, achieving 100% alignment between logistics and inventory data.
National Medicines Verification System (NMVS): Led adaptation and integration of an EU-compliant medicines verification platform. Produced a transition model approved at the national level, enabling secure medicine authentication across Ukraine.
Routine Vaccination & ARV Tool: Managed development and deployment of national tools for vaccine and antiretroviral drug stock monitoring. Reduced reporting delays by 40%, ensured dashboard accuracy, and successfully rolled out nationwide.
IT Strategy for the State Medicines Service: Co-authored and delivered an approved
CEO | Business Development Lead
з 09.2024 по нині
(1 рік 4 місяці)
Smart Helper - Consumer Electronics Service & Retail
Summary:
Executive leader overseeing the strategic growth and operational performance of a multi-location consumer electronics service and retail network. Responsible for business development, financial planning, team leadership, and process optimization to ensure sustainable growth and exceptional customer experience. Proven ability to expand operations rapidly, launch new service lines, and implement operational standards that drive efficiency and competitiveness.
Key Highlights:
Opened two new branches in under 6 months, expanding service capacity and geographic coverage.
Launched new revenue streams, including device detailing, trade-in programs, and accessories distribution.
Implemented standardized workflows and KPI-based performance systems, improving team efficiency and accountability.
Strengthened customer service protocols and staff training programs, enhancing satisfaction and loyalty.
Core Responsibilities & Impact:
Strategic Leadership: Define and execute business strategy, aligning operations, marketing, and service delivery with growth objectives.
Operational Management: Oversee daily operations across all branches, ensuring consistency in service quality and operational excellence.
Team Development: Lead and mentor cross-functional teams, implementing performance tracking, structured reviews, and internal promotion opportunities.
Business Development: Introduce new services and expand into new markets, building supplier partnerships to optimize product range and profitability.
Financial Oversight: Manage budgets, cash flow, procurement, and vendor negotiations to maintain profitability and business stability.
Marketing & Brand Growth: Plan and execute marketing strategies across multiple channels to attract new customers and strengthen brand loyalty.
Process Optimization: Establish operational standards, streamline workflows, and improve service turnaround times.
Key Achievements:
Successfully opened and operationalized 2 new branches within 6 months.
Expanded the company’s service portfolio, increasing overall market presence.
Improved operational consistency and reduced service delays through workflow redesign.
Built a stronger, more capable team through targeted training and career development initiatives.
Enhanced customer loyalty and repeat business through improved service quality.
Business development Manager | Project Manager | WEB Dev & IT Project Manager | Team Lead |
з 03.2024 по 06.2025
(1 рік 4 місяці)
Mad Bomber Company, Дистанційно (IT)
Business development Manager | Project Manager | WEB Dev & IT Project Manager | Team Lead | Marketing manager | Investment manager | International retail manager
Project Management and Optimization of Mad Bomber International (https://madbomber.com/) and Mad Bomber Ukraine (https://madbomber.com.ua/) - Total average efficiency score of about +80%
Consulting in IT, marketing, business development, strategy for Owner and Top Management.
Audit and analyze the efficiency of company processes in IT, Mareketing, E-commerce, online sales, etc.
SWOT analysis of the Company's main resources. Generation of reports and strategies based on the analysis.
Optimized workflows, troubleshooting to improve efficiency.
Optimization of logistics, managing Amazon inventory and own warehouses in the US and Ukraine.
Building a strategy to introduce new products in existing markets. Leading the process of creating a new company product from scratch to mass production.
Developing new markets for the Company's main product groups in new regions (Alaska US, Norway and other Scandinavian countries, Argentina, Australia).
Supervise and assign tasks to management and team, ensuring their timely completion.
Developing primary documentation to support company workflows.
Project Management, Web Developer and Designer,
Project: Lada King Store (https://www.ladaking.store/) - Total efficiency score 100%
Strategically managed IT projects, leading the development team.
Prepared technical project documentation for web, design, and SEO.
Oversaw project, budget, financial, and reporting aspects.
Developing the concept and strategy of the website.
Creating a unique website architecture and design. Implementation of full functionality on WIX platform.
Create and develop project resources on social media.
Conducted online training for technical and sales specialists.
Created internal corporate instructions and manuals.
Streamlined work processes, troubleshooting issues for enhanced efficiency.
Organized storage, updated versions, and circulated internal documents in the company's cloud.
Managing site structure, updating content, updating and installing necessary plugins and elements.
Personal document management and personal assistance for Owner (CEO) - overall average efficiency rating about +90%
Personal counseling and assistance in various areas of interaction in Ukraine.
Developed business strategies, guidelines and rules for all projects and adapted them to work in Ukraine.
Support in solving issues of various character in the interaction of the US Resident in Ukraine.
Information support and updated for both internal and external use.
Coordination and Control - Total average efficiency rate over +90%
Ensured the implementation of internal corporate scheduling and task assignment.
Monitored timely generation of reports in working databases.
COO | Project Development Manager
з 08.2023 по 03.2024
(8 місяців)
Aspect Montage Inc, Дистанційно (Будівництво, архітектура, дизайн інтер'єру)
COO | Project Manager | WEB Development & IT Project Manager | Team Lead | HR
COO | Project Management and Workflow Automation - Total average efficiency score of about +70%
Strategically managed IT projects, leading the development team in CRM/ERP automation.
Prepared technical project documentation for web, design, and SEO.
Oversaw project, budget, financial, and reporting aspects.
Implemented automation systems (Zapier, CILIO) for optimized workflows.
Conducted online training for technical specialists.
Created internal corporate instructions and manuals.
Development and Support of Workflows -Total average efficiency score of about +100%
Developed and maintained databases, worksheets, and reports for streamlined workflows.
Implemented workflow automation systems (Zapier, CILIO) for enhanced efficiency.
Studied and worked with technical documentation of integrated products (Zapier, CILIO, Ring Central).
Organized storage, updated versions, and circulated internal documents in the company's cloud.
COO Management and Optimization - Total average efficiency score of about +30%
Streamlined work processes, troubleshooting issues for enhanced efficiency.
Optimized team interactions with contractors, vendors (Lowe's, Home Depot), and other departments.
Controlled and distributed tasks among management and the team, ensuring timely completion.
Human Resources Management - Total average efficiency score of over +70%
Led hiring, auditing, onboarding, and training for new teams of employees and contractors.
Established a comprehensive database of internal and external personnel, maintaining accurate data.
Conducted training for new employees, optimizing workflows and fostering effective team interaction.
Paperwork and Guidelines -Total average efficiency score of about +90%
Developed internal business guidelines and rules of use based on technical documentation.
Updated comprehensive CS documentation for both internal and external use.
Coordination and Control - Total average efficiency rate of over +60%
Ensured the implementation of internal corporate requirements for scheduling and task assignment.
Monitored timely generation of reports in working databases on work and costs incurred by contractors.
Other Responsibilities - Total average efficiency score of about +50%
Ensured timely payment of payroll to contractor teams based on work and expenses claimed in invoices.
Planned and coordinated online meetings and appointments for the entire team.
Managed planning of workflows, final reporting, and tasks for managers and departments.
Supervised administrators and managers working with installation teams.
Developed and executed strategies for regular implementation of installation activities.
Controlled activities of installers and managers in preparation for visits to customer sites.
CEO, Project manager, Product owner, Founder
з 02.2015 по 08.2023
(8 років 7 місяців)
"ALDI TK" LLC, Вишгород (Будівництво, архітектура, дизайн інтер'єру)
The total average efficiency score is about 100%. Projects with a budget of up to UAH 1.7 million. The average annual financial flow is approximately UAH 0.7 million.
Developed and managed company strategy across all business stages.
Successfully navigated crisis management, ensuring optimal troubleshooting.
Established and maintained production processes for repair, construction, millwork, and HORECA projects.
Launched and supported design projects for individual products.
Prepared design, technical, economic, and marketing documentation for tenders.
Led recruitment and training of new employees.
Managed content (SMM) and implemented side projects in IT, SMM, and volunteer activities.
Supervised a web development team of 4, contributing to project success.
Founder & Leader | NGO “07300 People for People” (Ukraine)
з 04.2014 по нині
(11 років 9 місяців)
Summary
Founder and Chairman of NGO “07300 People for People” since 2014, with over 10 years of humanitarian leadership. Coordinated cross-border aid from the EU and Norway, managed projects valued at over UAH 4.7 million, and delivered large-scale support to the Ukrainian army, IDPs, and vulnerable civilians. Experienced in fundraising, donor relations, infrastructure restoration, healthcare support, and building international partnerships with NGOs, businesses, diaspora networks, and media. Proven record of transparency, efficiency (~100%), and strategic management of humanitarian operations.
Founded and lead a non-governmental organization focused on humanitarian aid, community support, and assistance to the Ukrainian Armed Forces and civilians since 2014.
Managed and supervised humanitarian projects with an estimated total value of over UAH 4.7 million, achieving close to 100% efficiency in execution.
Coordinated cross-border humanitarian logistics from EU countries and Norway, delivering food, medicine, clothing, medical equipment, and vehicles to Ukraine.
Organized and financed infrastructure restoration projects, including the reconstruction of residential houses in the Kyiv region.
Directed large-scale aid distribution for internally displaced persons (IDPs), vulnerable families, hospitals, and schools, ensuring transparency and accountability.
Designed and implemented projects in healthcare support, housing aid, and social reintegration for affected communities.
Built partnerships with international NGOs, donor organizations, diaspora networks, businesses, media, and volunteer groups to expand aid distribution and fundraising capacity.
Oversaw donor relations, procurement processes, customs clearance, financial accountability, and reporting, ensuring compliance with international humanitarian standards.
Fundraised for humanitarian projects focused on infrastructure rebuilding, essential provisions, and long-term community resilience.
Supervised and assigned tasks to managers and volunteers, ensuring timely implementation and alignment with strategic goals.
Developed strategies, operational guidelines, and reporting frameworks to sustain ongoing humanitarian operations and improve efficiency.
Advocated for community needs with local authorities, international partners, and donors, strengthening trust and expanding the NGO’s reach.
Actively engaged in campaigns with international NGOs, businesses, and media, increasing visibility and humanitarian impact.
Supported friendly volunteer organizations through joint relief projects and coordinated campaigns.
Provided personal counseling and assistance in various areas of interaction, supporting affected groups and maintaining organizational resilience.
Total average efficiency of NGO projects: ~100%.
Head of logistics and foreign economic department. CEO Deputy
з 03.2012 по 09.2014
(2 роки 7 місяців)
"ATLAS-Ukraine" LLC, Вишгород (Автобізнес та автосервіс)
Total average efficiency of about 80%. Supplies and dealer sales with estimates up to 310000 Euro.
Providing and supporting all stages of dealer sales of construction and special vehicles.
Providing dealer customer service and managing the supply of vehicles to customers in Europe and Asia.
Crisis management. Ensuring optimal management and troubleshooting.
Successful contracting with foreign partners and suppliers for sale of machinery and spare parts at all stages.
Planning of equipment deliveries to customers and customs clearance of imported equipment.
Project manager
з 08.2011 по 02.2012
(7 місяців)
"NT Telecom" LLC, Київ (IT)
Total average efficiency score of about 90%. Projects and sales with an estimate of up to 90000 UAH. The average project budget is approximately 25000-50000 UAH.
Developed integrated solutions in telecommunications, IT, and network infrastructure.
Represented solutions from Radware - network security and enterprise software for banks, media, and data.
Prepared technical projects for corporate customers - technical, economic, and marketing documentation.
Executed successful and profitable commercial projects through effective project management strategies.
CEO, Project manager
з 08.2009 по 10.2010
(1 рік 3 місяці)
reanimarket.com. "Reanimarket" company, Київ (IT)
Total average efficiency is about 100%. The average monthly financial flow amounted to UAH 25,000.
Led project management and strategy development from inception to execution.
Directly contributed to project concept, strategy, and documentation for website development.
Team led a 7-member web development, overseeing technical staff, content managers etc.
Managed HR responsibilities and ensured office provision for efficient workflow.
Head of information and analytical department
з 01.2009 по 10.2009
(10 місяців)
"VysheGrad" media, Вишгород (ЗМІ, медіа)
Determination and implementation of directions for the development of the enterprise in the field of information and Internet technologies.
Preparation of primary documentation for the development of the company's website.
Provision of journalists with information of various nature.
Development and preparation for airing of thematic programs - "Internet Review".
Providing high-quality information products for viewers of VysheGrad media.
Senior of service department
з 05.2008 по 12.2008
(8 місяців)
"Telesystems of Ukraine PEOPLEnet" LLC, Київ (Телекомунікації, зв'язок)
Development and management of the "Mystery Shopper" project - preparation of technical specifications and documentation.
Search for tender participants.
Conducting negotiations with tender participants.
Presentation of participants' capabilities to management.
Holding a tender among participants.
Development and launch of loyalty programs and promotions for retail sales (store chain) aimed at attracting new subscribers to the company.
Control of the availability, ordering and supply of promotional and permanent POS materials for retail outlets.
Provision of retail outlets with goods necessary for the functioning of the goods (modems, telephones, credit cards, R-UIM cards, etc.).
Work with the billing system and 1-C - establishment of accounts, statement of accounts, tax invoices, acts of completed works.
Work with R-UIM cards and subscriber numbers (activation, deactivation, replacement, transfer, etc.).
Processing returns from buyers.
Processing of subscriber bills for communication services, their systematization and correction of data for each subscriber.
Senior of B2B and VIP sales
з 05.2007 по 06.2008
(1 рік 2 місяці)
"Telesystems of Ukraine PEOPLEnet" LLC, Київ (Телекомунікації, зв'язок)
Work with customers at all stages of sales.
Active direct sales.
Searching for new clients and further work with them.
Drafting commercial proposals for corporate clients, conducting presentations for clients.
Advising clients on issues and product specifications, equipment setup, testing and after-sales service of equipment.
Connection to the PEOPLEnet network on a contractual basis.
Senior of sales department
з 09.2006 по 01.2007
(5 місяців)
"Mobifon" dealers of the UMC company, Київ (Телекомунікації, зв'язок)
Active sales, customer retention (loyalty programs).
Search and further work with clients.
Drafting commercial proposals for corporate clients, conducting presentations for clients.
Consulting on all procedures.
Connection to the UMC network and extension of contracts.
Preparation of primary documentation.
Client manager
з 06.2005 по 09.2006
(1 рік 4 місяці)
"Building Materials and Structures Plant" LLC, Вишгород (Будівництво, архітектура, дизайн інтер'єру)
Work with suppliers of building materials.
Coordination of purchases, receipt and shipment of construction materials.
Economic calculations (price increase, pricing, etc.).
Coordination of production processes.
Middle of enterprise sales
з 05.2003 по 04.2005
(2 роки)
"Ukrainian Mobile Communications UMC" LLC, Київ (Телекомунікації, зв'язок)
Middle of enterprise sales team.
Work with the database of existing and potential subscribers.
Consulting on connection conditions, promotions and further service for corporate clients.
Connecting corporate clients on a contractual basis.
Customer service expert (customer service department).
Dealing with subscribers' objections and complaints.
Subscriber retention (loyalty programs).
Extension of contracts.
Work with the subscriber's personal account and contract.
Activation and deactivation of services.
Sales Expert (UMC Store)
Consulting clients on technical characteristics, functional features and differences of modern mobile communication terminals, eliminates the simplest malfunctions of terminals, making settings and settings.
Consulting on tariffs, services and promotions of the UMC company.
Connection of subscribers on a contractual basis, activation of services.
Issuing equipment and accessories, extracting tax documents.
Sales Expert (UMC Store)
Consulting clients on technical characteristics, functional features and differences of modern mobile communication terminals, eliminates the simplest malfunctions of terminals, making settings and settings.
Consulting on tariffs, services and promotions of the UMC company.
Connection of subscribers on a contractual basis, activation of services.
Issuing equipment and accessories, extracting tax documents.
Consultant seller (UMC store)
Consulting on tariffs, services and promotions of the UMC company.
Distribution of customer flows in the store.
Consulting clients on technical characteristics, functional features and differences of modern mobile communication terminals.
Ensuring the presence of advertising and informational printed products of the company at the shop stands.
Manager of tour sales department
з 12.2001 по 12.2002
(1 рік)
"SOUL" Travel company, Київ (Туризм)
Communicating with customers by phone and in direct contact.
Accepting orders and processing sales.
Advising clients on issues of registration and sale of tours.
Development and implementation of tourist routes.
Participation in exhibitions, work with partners.
Освіта
Institute of Tourism of the Federation of Trade Unions of Ukraine
Enterprise management, Київ
Вища, з 1998 по 2003 (5 років)
Додаткова освіта та сертифікати
Full Stack Developer IT School GoIT (Kyiv, Online)
Aug 2021 - Aug 2022
Дія. Цифрова освіта
1 день
Сертифікат
Знання і навички
- Управління проєктами
- Project management
- Responsive design
- Scrum
- Agile
- Робота в команді
- Teamwork
- Leadership
- Керівні навички
- Загальний менеджмент
- Кризовий менеджмент
- Стратегії розвитку бізнесу
- Driver's license category B
- Anti-crisis management
- General Management
- Driver's license B category
- Bilingual
- Управлінські навички
- Уміння аналізувати
- Управління ІТ-проєктами
- Ведення CRM
- Trello
- MS Excel
- Адаптивність
- Figma
- Управління командою
- HTML
- CSS
- SASS
- Business Process Management
- Business planning
- Systematization of business
- Modeling of business processes
- Business analysis
- Відповідальність
Знання мов
- Українська — вільно
- Англійська — вільно
Рекомендації
-
Christian Gruber
Chief correspondence eastern Europe, Freedom Today
Контактні дані приховані -
Andreas Jurgens
CEO, Freedom Today
Контактні дані приховані -
Mark Nelovka
Frontend Developer, Private
Контактні дані приховані -
Yurii Zhuravkov
Business Development advisor, Aspect Montage Inc.
Контактні дані приховані
Додаткова інформація
Looking for a full-time Project Manager role in a friendly, ambitious company where I can apply my skills and grow with the team.
10+ years of leadership experience, managing teams of 4–12 people and delivering complex projects with measurable results.
Completed IT training in 2022, with skills in HTML, CSS, JS, and experience as Team Lead and Frontend Developer on team and personal projects.
Founder of a non-profit NGO (since 2014), delivering humanitarian projects valued at over UAH 4.7M, supporting the army, IDPs, and vulnerable civilians.
Entrepreneurial background: ran my own business, gained experience in finance, reporting, client relations, and team management.
Practical experience in Agile/Scrum teamwork, process optimization, and digital transformation projects.
Personal qualities: responsible, proactive, resilient, results-oriented.
Values: integrity, teamwork, meaningful impact.
Quick learner, open to challenges, adaptable to new technologies and methods.
Інші резюме цього кандидата
Розглядає посади: Project manager, IT Project manager, Digital Transformation Lead, ще 4 посади
160 000 грн
Дистанційно
Вища освіта · Повна зайнятість, неповна зайнятість
- Technical IT Project Manager, SAFEMed / MSH Inc. with support from US, 10 місяців
- Business Development Manager / Project Manager, Mad Bomber Company, 1 рік 5 місяців
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