Наталія

NATALIE HORDIIENKO
SUPPLY CHAIN MANAGER

PROFILE
A specialist with experience in supply chain management and e-commerce. Skilled in
market analysis, process optimization, and implementing efficient solutions. Organized,
detail-oriented, and quick to adapt to new challenges. Passionate about seeing tangible
results and improving business operations. Open to new opportunities and growth.

WORK EXPERIENCE
CONTACT

[відкрити контакти](див. вище в блоці «контактна інформація») Stefania Sole
Content Manager
[відкрити контакти](див. вище в блоці «контактна інформація»)
Managed the online store by adding products via the admin panel, monitoring stock
Kropyvnytskyi, Ukraine availability with suppliers, updating prices, and ensuring timely activation and
deactivation of promotions and discounts. Created and edited graphic and textual
content for the store.
Instagram
Processed sales orders in Zoho CRM, including entering data from invoices and purchase
orders, tracking delivery statuses, and closing orders.

LANGUAGES
RGNine LLC
Supply Chain Manager
English - Upper Intermediate
Researched promising products for resale on Amazon using various search methods
Ukraine - Native
(manual and automated). Analyzed price lists, selected the most profitable items based on
Russian - Native specified criteria, found suppliers, negotiated contracts, and handled all necessary
documentation.
Managed the delivery process from suppliers to the prep center, coordinated
repackaging, relabeling, and shipment to Amazon FBA. Monitored sales trends and
SKILLS managed product reorders.
Tracked pricing and sales analytics in Seller Board, created shipments in Seller Central,
and handled the reimbursement process.
Keepa Maintained the supplier database in CRM, participated in the development of an
automated supplier management process, and designed a workflow diagram mapping
Helium 10 the entire supplier interaction cycle—from the first contact to the final stage of
SellerBoard collaboration.
Achievements:
SellerCentral Built a database of 1,500 suppliers in the Sports & Outdoors category
Google Services Increased sales volume by 40%
Implemented a CRM system to optimize supplier management
Excell Trained and onboarded a new team member
SRM system
Customer Support Agava Group
Logistics Assistant
Handled all documentation, including internal purchase orders for the company and
HOBBY manufacturers, as well as packing lists for factories and carriers. Regularly worked with
Excel spreadsheets containing 400–900 rows of data.
Tracked shipments, managed the reimbursement process, monitored customer reviews,
Psychology comments, and direct messages, and resolved complaints and claims.
Vocals (singing) Developed technical specifications for manufacturers with detailed descriptions of new
product characteristics for cost estimation. Analyzed supplier price lists, compared
Quad bikes
material and production options, calculated profitability, and compiled summary tables for
the commercial department to select the best supplier.
Prepared technical tasks for auditors inspecting new product batches in China and
ensured the availability of all required documentation (invoices, packing lists, audit
reports, etc.) for each order.
Worked with four different stores operating in the USA, Canada, and Europe