Tetiana

Tetiana Markovska
Mobile: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Address:Dnipro
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PROFESSIONAL PROFILE
Passionate Welfare Officer with over 25 years of experience enhancing the wellbeing of others through effective support systems, pastoral care, outreach and counselling. Expertise in crisis intervention, conflict resolution, program implementation and community engagement; driving initiatives that foster improvements in quality of life and a safe and thriving environment. Committed to improving the mental health of clients and in a manner that complies with safeguarding polices. __________
EDUCATION
Spiritual Institute, Zaporogei, Ukraine Pastoral Theologian (BSc) 2002 - 2004

Edukators London Ltd, London, England Fundamentals of Domestic Violence and Abuse 2023 - 2023

Edukators London Ltd, London, England Support Worker 2023 - 2023

International Institutes for Trauma Healing, Dnipro, Ukraine, fusilier 1 module Healing Mental Wounds 2024 – 2024

English with British Council
B1 Core Skills certificate 2025
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RELEVANT EXPERIENCE

Full Gospel Church, Welfare Officer / Chaplain – Non-profit June 2006 – April 2024
• Provide counselling, spiritual and pastoral support on a one-to-one basis
• Build links with, and make referrals to, relevant local agencies and community faith leaders that can help.
• Counsel personnel and their dependants on spiritual or emotional matters.
• Help individuals work through difficult moral issues as they carry out their duties
• Use a holistic model approach in the assessment and delivery of spiritual care to provide spiritual, religious and/or pastoral care that enables or supports healing and wholeness.

Church Centre Vineyard, Northampton, England, Welfare Officer / Chaplain – Non-profit March 2023 –June 2023
• To be the first point of contact for staff, volunteers, parents and children/young people where concerns about children’s welfare, poor practice or child abuse are identified.
• Promote the National Governing Body’s best practice guidance/code of ethics and behaviour within the organisation and anti-discriminatory practice.
• Ensure confidentiality is maintained.
• Records any pastoral and safeguarding concerns and actions.

Good News Church, Welfare Officer / Chaplain – Non-profit Dec 1998 – Aug 2006
• Give high quality emotional and practical support to relatives of addicts.
• Recognise safeguarding issues quickly and immediately report any concerns regarding children or vulnerable adults to the appropriate agencies.
• Properly maintain professional boundaries with clients and raise concerns appropriately.
• Implement and role model behaviour management strategies to assist general staff.
• Supporting initial case advice and, where possible, resolution for lower-level concerns.
• Identify and address the spiritual, religious and pastoral needs of all members, staff and visitors within the Trust subject to their request or consent.
• Encourage the faith community outside the prison to take an active interest in the rehabilitation of prisoners.

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SELECTED PROJECT EXPERIENCE

• Addiction Recovery Programme
Worked alongside the wider welfare and chaplaincy team to help people break free from drug, alcohol, and other addictions. Treatment programmes include, group work, mental therapy, relapse prevention, spiritual counsel and general education on addiction.

• Christmas for Vulnerable Families with Children – Soup Kitchen
Coordinated a soup kitchen to serve free food for vulnerable families facing destitution.

• Welfare Support for Refugees
Provided crisis advice and practical support, to help refugees integrate into their new communities and offer mental health and spiritual counselling.

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SKILLS
• Excellent communication (written and oral) with clients and staff
• Relationship building
• Counselling skills including active listening and a non-judgemental approach
• Knowledge of psychology
• Conflict resolution
• Problem-solving
• Spiritual Counselling
• Pastoral care
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ADDITIONAL INFORMATION
IT Skills: Microsoft Office proficiency (both PC and MAC), Canva, CapCut
Languages: English, Ukrainian, Russian
Interests: Health & Fitness, Reading, Mental Health
Achievements:
• Certificate of Completion – Operating as a Mental Health Support Worker
• Certificate of Completion – Fundamentals of Domestic Violence and Abuse
• Certificate of Completion – Healing Mental Wounds