Svitlana

Svitlana Potapenko
Junior PROJECT MANAGER
I am certified Project Manager with the ability to coordinate big teams. I possess extensive
experience working in a multinational environment, demonstrating excellent organizational
and communication skills with a keen eye for detail. Highly efficient, I am capable of working
under pressure and meeting multiple deadlines. I have experience in hiring staff for various
roles, followed by their management, development, and mentoring to foster their professional
growth. Sustainability-conscious and positive, I possess a "can-do" attitude and a constant
desire to learn. I am adept at managing projects from conception to completion.

"Pet-Projects"
Contacts My vacation planner - a web platform and mobile application for vacation planning customers
who could create their tours with all-inclusive or B&B options.
[відкрити контакти](див. вище в блоці «контактна інформація») @-tention (team project) - a web platform for searching specialists in different spheres like
[відкрити контакти](див. вище в блоці «контактна інформація») education, healthcare, beauty, home repair, car repair, landscaping services, etc.
Telegram Organizational structure
Mind map
LinkedIn
Project budgeting and monitoring
Kyiv, Ukraine
Project backlog creation
SOW for the project
Hard skills Risk analysis
Stakeholder register
Project lifecycle management WBS and project scheduling
Risk management
Planning
Budgeting Experience
Agile methodology
Project Manager
E-Commerce startup project - 07/2024 to present
Soft skills Coordination of tasks for effective teamwork with Jira/Confluence tools
Management of product backlog and writing requirements
People management
Leadership Project Manager”
Flexibility Hyatt Regency Kyiv - 01/2021 to 02/2023
Adaptability Managed the designer selection tender process according to corporation requirements.
Communication This involved defining selection criteria, evaluating proposals, and facilitating the selection
Respectful teamwork of the most qualified designer.
Fostered close collaboration between designers, hotel management, owner
Languages representative, corporate office, and the procurement company. This ensured smooth
information flow and aligned project goals.
English - Upper - Intermediate Liaised effectively with the procurement company to streamline contracting and resource
Ukrainian - Native allocation.
Russian - Native Achievement
Successfully completed 3 mock-up rooms, showcasing the chosen design direction and
facilitating project buy-in from stakeholders.
Education
Housekeeping Manager
IAMPM school (Kyiv) - 07/2024-present Hyatt Regency Kyiv 5* hotel - 04/2007 to 07/2023
AI Manager & Hyatt Regency Amsterdam - 04/2022 to 05/2023
IT School GoIT (Kyiv) - 02/2024-05/2024
Led the multifaceted project of completing and opening a 234-room hotel in Kyiv.
IT Project Manager
Established, set up, and managed daily operations for staff, equipment, supplies, and work
Visual 360 online 01/2024 - present
conditions, ensuring a high-performing department.
3D Visualisation Course
Developed and implemented teamwork plans, conducted training programs, and provided
Kyiv National University by T.
Shevchenko - 1995- 2000 performance evaluations for a team of 60+ personnel.
Specialist, Interpreter of English and Created and maintained departmental policies and procedures
Spanish Managed departmental budgets and costs, including outsourced staff, contractors, and
Cambridge International College - other expenditures.
10/2003 – 08/2004 Achievements
Hotel Operations and Management Successfully launched the department, achieving a 100% customer service satisfaction
rating.
Stabilized and optimized departmental workflow for a team of over 60 employees.