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Олександра

L&D Lead, Head of Learning, Academic Operations Consultant

Город проживания:
Софиевская Борщаговка
Готов работать:
Удаленно

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OLEKSANDRA RYSHKOVA
L&D Lead | EdTech Academic Operations | TEFL Coach

Location: Ukraine (Remote) | Phone: [открыть контакты](см. выше в блоке «контактная информация») | Email: [открыть контакты](см. выше в блоке «контактная информация»)
LinkedIn: [открыть контакты](см. выше в блоке «контактная информация») | Telegram: @alex_ryshkova

PROFESSIONAL PROFILE

Strategic L&D leader with over 10 years in Academic Management and 18 years of
international pedagogical experience. Proven track record in building learning ecosystems
from the ground up, scaling teacher training programs and optimizing team workflows for global
platforms (Ukraine, China, South Korea, Japan).

Expertise in academic management and data-driven operational efficiency.

CORE COMPETENCIES

● Strategy & Operations: Scaling educational projects, Team Optimization, Cross-
functional Collaboration, Budget Management.
● L&D + Pedagogy: Curriculum Mapping, LMS management, Methodology
(Microlearning, Gamification, Peer-to-peer Learning), In-house Staff Training.
● Talent Management: Global Recruitment, Performance Evaluation, Mentorship &
Supervision, eNPS & 360° Mentor Reviews.
● Tech Stack: Jira, Trello, ClickUp, Notion, Recruitee, Intercom, Canva, Google
Workspace, Thinkific, AI-aided Teaching Tools.

PROFESSIONAL EXPERIENCE

Teacher Training Lead @ NOVAKID | Global Online English Platform | 2021 – Present

● Leading a team of 10+ trainers through optimizing and maintaining team workflows to
increase the training efficiency and output.
● Redesigned & upscaled training for struggling teachers, cutting ramp-up time by ~30%
and significantly boosting first-month quality scores for a 1,000+ person pool.
● Managing internal staff development through structured evaluation frameworks and
targeted in-house workshops.
● Collaborating on cross-project initiatives to launch educational products for
international markets.
● Optimizing hiring processes (screening, interviewing, and onboarding) for TEFL
applicants to maintain high performance standards.
● Consulting on advanced teaching methods and authored specialized professional
development courses for the teaching community.

Method Team Lead @ Englishdom | Ukraine | 2024 – Present
● Applying data-driven approach to content creation.
● Owning the methodology roadmap (balancing team workloads and ensuring high-
quality instructional materials).
● Maintaining high content quality (via structured feedback loops to detect and fix
methodological issues).

Senior English Teacher @ 51Talk | Online Education Platform | 2015 – 2021

● Optimized student learning outcomes through personalized curriculum development.
● Supervised and mentored junior teachers, implementing classroom management and
disciplinary strategies that improved retention.

English Department Deputy Head / Methodologist @ BIG BEN LANGUAGE ACADEMY |
2010 – 2016

● Led the academic department, overseeing teacher onboarding and providing continuous
professional development for the teaching staff.
● Developing corporate-specialized language courses.

EDUCATION & CERTIFICATIONS

Education:

● Postgraduate Studies: German Languages, Oles Gonchar Dnipropetrovsk National
University.
● MA in English Language & Literature (Honors): GPA 4.0, Oles Gonchar
Dnipropetrovsk National University.

Professional Qualifications:

● CELTA
● TKT
● TESOL
● TEYL
● IELTS Academic

Languages: English (C2/Native-level), Ukrainian (Native), Russian (Native), French (B1),
Italian (A2), German (Basic).

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