Христина

Khrystyna Kupetska
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PUBLIC RELATIONS MANAGER
I am enthusiastic about tackling new challenges and dedicated to continuously enhancing my soft and hard
skills to make a meaningful contribution in my role.

PROFESSIONAL EXPERIENCE
AIESEC • Kyiv• October 2023 – Present Main achievements:
Local committee Vice President of Public Relations - Created a strategy for the development of PR department for
Responsibilities: 6 months
- Strategic communication with stakeholders - Successfully prepared and conducted 2 PR events (offline
- PR crisis management and online formats) and a conference for 70+ delegates,
- Team management including foreign guests
- Event management, including local conference
- Risks management
- Сreation of strategies for PR department development and strategic planning
- Public speeches at various events for the purpose of fostering awareness of the organization's activities
- Finally responsible for creating and executing content plan for social media (TikTok and LinkedIn), establishing
partnerships with NGOs and bloggers for collaborations, publishing articles in media

AIESEC • Kyiv• July 2023 – December 2023 Achievement:
Team leader of customer success 20+ people approved for the internships abroad
Responsibilities:
- Managing interactions between customers and the organisation (conducting interviews and by email)
- Managing a customer support team of five people and training them on how to provide customer assistance.
- Guiding new and existing customers through the sales funnel
- Fostering customer retention by ensuring a smooth customer journey
- Preparing documents

AIESEC • Kyiv• February 2023 – July 2023 Achievement:
Team member of public relations 100% plan-achievement of KPIs
Responsibilities:
- Creating content for national medial channels (TikTok, Instagram) to promote AIESEC in Ukraine
- Creating and publishing articles in online media
- Brainstorming ideas for PR activities
- Creating cooperation activities and posts with partners

KEY COMPETENCIES
Process improvement Team management Crisis and reputation management
Data-driven strategic planning Time management Proactive and self-motivated
Public speaking Excellent communication skills Event management

LANGUAGES TOOLS
Ukrainian - native Google tools (sheets, forms, CRM (podio)
Russian - fluent documents, presentations) Microsoft tools
English - upper-intermediate Canva, Figma
Adobe Photoshop and illustrator

EDUCATION
Computer science degree • 2021 - Present
Majors: Computer science in biology and medicine
National Technical University of Ukraine“Igor
Sikorsky Kyiv Polytechnic Institute”

School • 2010 — 2021