Richard

Richard Shevhcuk
Boryspil | [открыть контакты](см. выше в блоке «контактная информация»)
[открыть контакты](см. выше в блоке «контактная информация»)

Summary

Experienced Technical Support Specialist and Auditor with a track record of providing top-notch customer support and leveraging
strong communication skills. Skilled in Microsoft Office, teamwork, and problem-solving, with a bachelor's degree in progress. Eager
to continue delivering exceptional service and contribute to a collaborative team. Adept at handling complex problems and
demonstrating high learnability and stress tolerance. Eager to take on new challenges and opportunities for professional growth while
making a valuable contribution to a dynamic organization. Currently looking for a part-time job.

Experience

TrackEnsure Inc | Remote
Auditor | 01/2024 - Present
I have been managing safety audits of different companies by submitting them properly recorded data, so we can make sure that they
going to pass an audit. I've been working with Insurance cases, broker claims, IFTA, Local, CHP, Investigation, and New Entrant
audits.

TrackEnsure Inc | Remote
Customer Service Representative | 12/2022 - 01/2024
I have been working as a customer support representative and helping drivers overall to get their ELD working properly, also I've been
providing HOS rules consultation and assistance in helping them with their logbooks.

Duty Free | Borispil International Airport
Sales Representative | 09/2021 - 06/2022
I've been working as a sales representative in a multi-nationality surrounding, so I surely know how to find common ground with
different personalities.

Marianna Park-Cafe | Boryspil
Waiter | 09/2018 - 05/2021
I've been working as a waiter since my teenage years, so from a young age I've started working with a huge stream of people every day.

Skills

Customer service, Communication skills, Documentation review, English, Time management

Education

National Aviation Univesity | Kiev
Software Engeneering | 06/2024

Languages

English, Russian, Ukrainian

Certificates

Python Web Developer Cerificate , https://prnt.sc/PhqiPs2Q8tUh

Socials

Telegram: @inwardlydestruciton