Іван

Ivan Veremiienko
Product Manager
@ivanverner vanverole [открыть контакты](см. выше в блоке «контактная информация») Kyiv, Ukraine

SUMMARY
Product Manager with experience driving product and process improvements across WMS, CRM and B2B SaaS environments. Skilled in
identifying operational challenges, translating business needs into product requirements and coordinating delivery across technical and
business stakeholders. Experienced in roadmap prioritization, requirements definition, release validation and KPI-driven product
optimization. Proven ability to improve operational efficiency, increase system adoption and deliver measurable business outcomes.

SKILLS
Product Management Technical
Product Discovery
• REST API
•

Product Roadmapping
• Postman
•

Product Requirements
• CRM Systems
•

User Stories
• WMS
•

Acceptance Criteria
• Jira
•

Backlog Prioritization
• Confluence
•

Stakeholder Management
•

Product Analytics
•
Analytics
Release Validation
•
KPI Definition
•

Product Adoption
•
SQL Analysis
•

Root Cause Analysis
•

Languages A/B Testing
•

English - Upper Intermediate (B2)
• Process Analysis
•

Ukrainian - Native
•

EXPERIENCE
12.2024 – Present Product Operations Manager, Metalvis
Kyiv Owned continuous improvement initiatives for a warehouse management system used across warehouse
•

operations.
Identified operational bottlenecks through stakeholder interviews, process analysis and SQL-based
•

reporting.
Defined business requirements, user stories and technical specifications for system enhancements and
•

process automation initiatives.
Collaborated with internal and external development teams throughout the delivery lifecycle, from
•

problem definition and solution design to release validation.
Measured implementation success through KPI tracking, including SLA performance, order processing
•

speed and warehouse capacity utilization.
Delivered measurable outcomes including a 19% increase in order processing efficiency, a 30% reduction
•

in operational errors and a 12% increase in available warehouse capacity.
07.2023 – 11.2024 Product Support Specialist, Binotel
Kyiv Gathered and analyzed customer requirements during CRM and telephony implementation projects.
•

Conducted onboarding sessions for both customers and internal employees, improving system adoption
•

and operational readiness.
Identified recurring customer challenges and proposed product and process improvements based on
•

implementation insights.
Collaborated with development and QA teams during bug investigation, requirement clarification and
•

release validation.
Produced user documentation, onboarding materials and integration guides supporting customer
•

success initiatives.
03.2021 – 02.2022 Client Manager, Freelance
Kyiv Managed end-to-end delivery of chatbot development projects, gathering client requirements, translating
•

them into structured development tasks, and maintaining alignment through demos, feedback cycles,
and stakeholder communication.

EDUCATION
Vadym Hetman Kyiv National Economic University,
Bachelor’s Degree in Systems Analysis, 2022-2026