Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4098361

Опыт работы

Customer Support Specialist

с 08.2018 по 06.2020 (1 год 10 месяцев)
Runway Ukraine/WebHelp Lviv, Львів (Outsourcing company)

I worked on the Norwegian Airlines project. At first, my responsibilities included communication with people from all over the world as well as solving various problems and advising on the company's services. After1 year of productive work, I was promoted to the Customer relations agent. I was dealing with claims and feedback; moreover, I carried out reimbursements of all types. I have an experience in working in stressful situations and have an ability to find a solution in a minute.

English language tutor

с 10.2017 по 08.2018 (10 месяцев)
«Compass», Львів (Private school)

I worked with children of different ages: from 6 – till 16. I have experience in conducting both group and individual classes. I have improved children’s listening, reading, writing and speaking skills with the help of the new and interesting techniques. My students passed their school-leaving exam in English with 180+ score (out of 200).

Образование

Vistula University of Warsaw

English studies, Warsaw
Высшее, с 2020 по 2022 (1 год 8 месяцев)

MA Degree

Ivan Franko National University of Lviv

English translation studies, Львів
Высшее, с 2016 по 2020 (3 года 9 месяцев)

BA Degree

Знания и навыки

Знание языков

• Английский — продвинутый
• Русский — выше среднего
• Немецкий — начинающий
• Украинский — свободно

Дополнительная информация

I am sociable, ambitious and very responsible person. I am constantly improving my knowledge in various fields. I want my work to benefit the world and other people that’s why I am trying to do any job as good as I can.