Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4098361

Досвід роботи

Customer Support Specialist

з 08.2018 по 06.2020 (1 рік 10 місяців)
Runway Ukraine/WebHelp Lviv, Львів (Outsourcing company)

I worked on the Norwegian Airlines project. At first, my responsibilities included communication with people from all over the world as well as solving various problems and advising on the company's services. After1 year of productive work, I was promoted to the Customer relations agent. I was dealing with claims and feedback; moreover, I carried out reimbursements of all types. I have an experience in working in stressful situations and have an ability to find a solution in a minute.

English language tutor

з 10.2017 по 08.2018 (10 місяців)
«Compass», Львів (Private school)

I worked with children of different ages: from 6 – till 16. I have experience in conducting both group and individual classes. I have improved children’s listening, reading, writing and speaking skills with the help of the new and interesting techniques. My students passed their school-leaving exam in English with 180+ score (out of 200).

Освіта

Vistula University of Warsaw

English studies, Warsaw
Вища, з 2020 по 2022 (1 рік 8 місяців)

MA Degree

Ivan Franko National University of Lviv

English translation studies, Львів
Вища, з 2016 по 2020 (3 роки 9 місяців)

BA Degree

Знання і навички

Знання мов

• Англійська — просунутий
• Російська — вище середнього
• Німецька — початковий
• Українська — вільно

Додаткова інформація

I am sociable, ambitious and very responsible person. I am constantly improving my knowledge in various fields. I want my work to benefit the world and other people that’s why I am trying to do any job as good as I can.