Контактная информация

Соискатель указал телефон и эл. почту.

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Опыт работы

Product manager

с 05.2015 по наст. время (9 лет 1 месяц)
Startup, Днепр (Retail)

May 2015 – present: Product Manager at online marketplaces numi.com.ua, numiland.ru, Jumbosell.com (mobile app + web-site).

Responsibilities:
• business planning (planning and estimating budgets);
• identification and work with the target audience;
• communication with customers;
• searching for new customers with the help of internal and external marketing (promo, e-mail marketing, SMM);
• requirements formation;
• description tasks for developer and designer team;
• controlling the quality of support services.

Project Manager at Rozetka.com.ua (marketplace department)

с 04.2014 по наст. время (10 лет 2 месяца)
Rozetka.ua, Днепр (Retail)

Responsibilities:
•planning;
•estimating;
•requirements formation;
•task descriptions for developer and designer teams.

Product manager

с 01.2011 по 04.2014 (3 года 3 месяца)
Allegro group, Днепр (Retail)

•communicated with customers;
•invited new customers with the help of internal and external marketing (promo, e-mail marketing, SMM);
•increased financial value (GMV month over 10 millions UAH);
•communicated with developers to improve features for auxiliary products;
•improved security system for transactions.

Support manager

с 01.2010 по 01.2011 (1 год)
Allegro group, Днепр (Retail)

•communicated with consumers;
•content moderating;
•creating and analyzing wish list by consumers, delivering it to tasks;
•conflict resolution with customers (buying/selling bad quality products).

Head of support department

с 09.2008 по 01.2010 (1 год 4 месяца)
web-site: Auction.ua, Львов (Retail)

Responsibilities:
•communicated with consumers;
•content moderating;
•creating and analyzing wish list by consumers, delivering it to tasks (helping PM);
•controlling the of quality support services and mentoring co-workers of support department (support department consisted of 6 members including me).

Образование

European University

Master degree of Computer since, Львов
Высшее, с 2006 по 2009 (2 года 9 месяцев)

Знания и навыки

Знание языков

• Английский — средний
• Русский — свободно
• Украинский — свободно
• Польский — начинающий

Дополнительная информация

LANGUAGE SKILLS:

•Russian (native speaker);
•Ukrainian (native speaker);
•English (intermediate level);
•Polish (elementary level).

About myself: communicable, stress-resistant, goal oriented, organized.