Контактная информация

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Опыт работы

HR Supervisor

с 06.2015 по наст. время (9 лет)
Hilton Capital Grand Abu Dhabi, UAE (Hospitality Industry)

•Assisting HR Manager with HR Strategy including succession planning processes
•Helping achieve departmental goals
•Controlling costs and assist in meeting hotel/departmental financial goals
•Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
•In charge of HR Department in the absence of HR Manager
•Working with local organizations and universities to promote the hospitality industry
•Previously Blue Energy Chairperson; OeX Committee
•Payroll Submission on monthly basis for 215 employees
•Monthly Reports Submission to the finance department and regional office
•Ensure that recruitment policies and practices are adhered to and that agreed recruitment metrics are achieved
•Assisting HR Manager, General Manager and all HODs with daily requirements
•Supervise the team to ensure that HR operations run smoothly and efficiently
•Handling Disciplinary issues
•Arranging Team Members Gathering and activities on monthly basis; Annual Party on yearly basis
•Supporting the hotel with departmental training requirements
•Working closely with L&D Team and arranging necessary trainings, working on SALT, Trip Advisor and guests feedback improvements
•Departmental Trainer
•Passport and visa renewal formalities
•Reviewing job chats; collecting performance review forms and preparing performance development plan accordingly
•Air Tickets arrangements (new team members, vacation tickets, leavers)
•Applying for medical insurance cards (Daman and MetLife Alico)
•CID Update
•Working on budget with HR and Finance Manager
•Updating activities on social media
•Journey Ambassador in the lobby on monthly basis (collecting guests feedback, preparing the report)

HR Coordinator

с 06.2013 по 06.2015 (2 года)
The Address Dubai Marina Hotel, Dubai, UAE (Hospitality Industry)

•Payroll Submission on monthly basis for 450 employees/Checking the timesheets
•Arranged English, Arabic letters for the associates
•Tickets arrangements; prepared necessary documents for opening bank account
•New joiners (arrival formalities): prepared name badges, uniform arrangements; associates forms on joining date; hotel tour)
•Internal Transfers of the associates; Prepared transfer settlement; Leavers formalities
•Planned and organized monthly GM Round Table; Activities for the associates (Fun Olympics)/Outings; Birthday Celebration; General Session on quarterly basis (prepared the certificates; presentation; poster; vouchers for recognition and rewards); Fashion Show
•Probation Review; prepared probation/promotions letters
•Issued company ID cards
•National ID Cards/Passport renewal
•Raised the PRs in EAM; FMC requests
•HRB posting (updating the database, PHs/Annual Leave/Sick leave posting, enrolling new joiners, updating promotions)
•Recruitment (screening the CVs, selecting and inviting the candidates for the interview)
•Repatriation formalities: preparing final settlement for leavers; visa cancellation
•Filing
•Active member of Al Waha Committee
•Updated of Wall of Recognition/HR Notice Boards
•Signature style ambassador of the hotel (making make up session)
•Taking active part in photo shooting for the Address Brand

Guest Service Agent

с 07.2011 по 06.2013 (1 год 11 месяцев)
The Address Dubai Mall Hotel, Dubai (Hospitality Industry)

•Following up with 20-30 guests requests on daily basis, courtesy/pre-arrival/pre-departure calls
•Email Correspondence (15-20 emails per day)
•Working with the top VIP guests
•Assisting the guests with the check in/out, providing concierge service

Work & Travel Program (Front Office & Food & Beverage)

с 05.2010 по 09.2010 (4 месяца)
Hyatt Regency Chesapeake Bay Golf Resort, Cambridge, USA (Hospitality Industry)

•Assisted 100-200 guests per day at the restaurant
•Arranged outings for the staff/birthday celebrations/farewell
•Coordinated the hotel events, such as weddings, birthday parties
•Trained 10-15 associates per month in F & B
•Cross learned in Front Office

Guest Relation/Sport Animator

с 04.2009 по 11.2009 (7 месяцев)
Club Golden Beach &Golden Coast Resort, Side, Turkey (Hospitality Industry)

•Arranged birthdays/anniversary’s for the guests; outings/farewells for 70 employees
•Arranged the sport activities for the guests
•Trained the associates & guests 30-40 people per group on daily basis
•Engaged with the guests
•Launched sport activities & entertaining programs for the guests

Образование

Classic Private University

Hospitality Management, Запорожье
Высшее, с 2006 по 2011 (4 года 9 месяцев)

Дополнительное образование и сертификаты

Certified Human Resources Professional, Blue Ocean Academy, Dubai

November 2012 – January 2013

Знание языков

• Английский — продвинутый
• Украинский — свободно
• Русский — свободно

Дополнительная информация

Email: [открыть контакты](см. выше в блоке «контактная информация»);
[открыть контакты](см. выше в блоке «контактная информация»)
Tel.: [открыть контакты](см. выше в блоке «контактная информация»)