Александр

Alex Konoval
Born September 16, 1984
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Objective
English Job Opportunity
Education
1990-2000The First City Gymnasium, Cherkassy, Ukraine
Certificate of completed general secondary education
1999-2000Senior year in McPherson High School, McPherson, KS, USA
Certificate of Attendance
2001-2005The International Science and Technology University, Kiev, Ukraine
Bacherlor’s Degree in Mechanical Engineering
Faculty of Computer Sciences and Gas-and-Oil Engineering
2008The International Science and Technology University, Kiev, Ukraine
Masters Degree in Mechanical Engineering
2006-2008College of Albemarle, Manteo, NC, USA
Reference letter- completed 5 semesters and has earned 43 credit hours
toward Associate in Science Degree
Experience
Sep. 2012-
June 2017RiseSmart International Educational Training Center, Shanghai, China
English Teacher
Apr. 2016-
Feb. 2019NAE Training center English Teacher

April 2011-
Oct. 2011Pizzaz Pizza Co, NC, USA


Manager
Hiring and training personnel of 15-20 employees, making schedules
Handling finances at the end of the day
Placing food orders and controlling deliveries
Handling customer complaints and solving problems
Excellent customer service in a very high-paced environment
Sep. 2008-
Jan. 2009Marcus Evans
Sales Manager
Administered customer relations
Managed a staff of sales representatives to ensure that company’s monthly sales objectives are carried out
B2B sales negotiations via the phone with worldwide companies
April 2005-
April 2009Manager Position, promoted from Assistant Manager in July 2005
Dairy Queen of the Outer Banks, Corolla, NC, USA
Handling finances at the end of the day
Making reports for the central office
Placing food orders and checking the deliveries
Overseeing the proper function of the equipment
Training employees and setting up schedules for them
May 2007-
Sep. 2007Projectionist
Corolla Movies 4, Corolla, NC, USA
Receiving and building films
Maintaining the proper technical operation of the movie projectors
Making weekly movie reports to the main office
Overseeing customer relations to ensure high level of customer service
May 2003-
Sep. 2004Assistant Manager of the waiting staff, waiter
Boyd’s Mason Lake Resort, Fifield, WI, USA
Managed wait staff of the restaurant to ensure excellent customer service
Provided training to newly appointed employees
Managed employee’s schedules
Personal
Languages:Fluent English, Ukraininan, Russian
Practical classes:Geodesic (2 weeks), Computing, Industrial
Driver’s license:10 year experience
Organized, goal-oriented, responsible, highly motivated with an ability to manage multiple tasks and work under pressure, team worker, excellent communication skills, always willing to learn, experience in being Customer Support Representative for USA market.
References
Available Upon Request