Jennifer
Customer service manager
- Возраст:
- 21 год
- Город:
- Ивано-Франковск
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__________
PROFESSIONAL SUMMARY
My name is Jennifer Chinenye Asuzu. I’m Self-motivated and enthusiastic
person with a strong passion for improving my skills. Strong focus on listening
to and addressing to customer’s concerns and answering questions in
terms customers can easily understand. I am quite enthusiastic about my
ability to talk to people and to help in ways I can, in words and in the use of
technology to improve the knowledge of human communication and problem
solving
.__________
AREAS OF EXPERTISE
__________
Communication
Critical thinking and problem solving
Decision Making
Teamwork
Effective Time Management
Computer Skills
Ability to Work in a Team Communication Skills Ability to Multitask Fast
Learner
Adaptability
Ability to Work UnderPressure
Research Microsoft Office Googling
__________
EMPLOYMENT HISTORY
__________
Medical assistant at Nissi hospital Aba, Abia State, Nigeria.
03/2022-07/2022
• Taking medical histories.
• Explaining treatment procedures to patients.
• Preparing patients for examinations.
• Assisting the physician during examinations.
• Collecting and preparing laboratory specimens.
• Performing basic laboratory tests.
• Instructing patients about medication and special diet
.
Teleperformance Ukraine Vatslava Havela Blvd, 6з, Kyiv, Ukraine, 03124
1/2021 – 1/2022
CUSTOMER RELATIONSHIP/SALES EXECUTIVE
• Calling potential clients to initiate sales and solutions to customer needs
• Handled inbound calls from customers regarding all aspects of the
company’s business- like enquiries on products and invoices.
• Primary point of contact for customers with regards to requests for
Quotations and availability of company’s products.
• Communicating with clients to understand their needs and offer solutions to
their challenges as much as possible.
__________
Global Prince and Princess international impex, Aba ,Abia State
02/2018-08/2020
Sales Representative
• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by
planning and
organizing daily work schedule to call on existing or potential sales outlets and
other trade
factors.
• Adjusts content of sales presentations by studying the type of sales outlet or
trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such
as daily call
reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on
pricing, products,
new products, delivery schedules, and merchandising techniques.
• Recommends changes in products, service, and policy by evaluating results
and competitive
developments.
• Resolves customer complaints by investigating problems, developing
solutions, preparing
reports, and making recommendations to management.
• Maintains professional and technical knowledge by attending educational
workshops,
reviewing professional publications, establishing personal networks, and
participating in
professional societies.
• Provides historical records by maintaining records on area and customer
sales.
• Contributes to team effort by accomplishing related results as needed
.__________
__________
EDUCATIONAL QUALIFICATION
2019-DATE. IVANO-FRANKVISKS NATIONAL MEDICAL UNIVERSITY
UNIVERSITY, UKRAINE.
Doctor of Medicine.
2016-2019. LIVING WORD ACADEMY SECONDARY, NKWERRE,
NIGERIA.
SENIOR SECONDARY SCHOOL CERTIFICATE
2013-2016. LIVING WORD ACADEMY SECONDARY, NKWERRE,
NIGERIA
JUNIOR SECONDARY SCHOOL CERTIFICATION
2006 LIVING WORD ACADEMY PRIMARY, NIGERIA PRIMARY
SCHOOL LEAVING CERTIFICATE.
PERSONAL DETAILS
__________
• State of Origin: Imo State,Nigeria.
• Gender: Female
• Marital status: Single
__________
LANGUAGES SPOKEN
• English- Fluent/Native speaker
• Ukrainian – B1
• Igbo-Fluent/Native Speaker
• Portuguese-A2
__________
INTERESTS & HOBBIES
Reading, Traveling, Music, Cooking, Drawing, Editing, Cleaning,
Другие резюме этого кандидата
Удаленно
Неоконченное высшее образование · Полная занятость
- Customer support representative, Foundever, 1 год
Ивано-Франковск
Jennifer Chinenye Asuzu __________ PROFESSIONAL SUMMARY My name is Jennifer Chinenye Asuzu. I’m Self-motivated and enthusiastic person with a strong passion for improving my skills. Strong focus on listening...
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