Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9183770

Опыт работы

Customer support representative

с 04.2023 по наст. время (1 год 1 месяц)
Foundever, Remote (Marketing, advertising, and PR)

Provide friendly and efficient service to the worldwide Airbnb community.
• Be the first point or contact to handle and resolve customer issues.s
• Respond professionally to inbound phone calls and emails. including urgent situations
• Identity and escalate issues appropriately.
• Compose thoughtful and accurate messages or customize prepared responses to customer’s emails
• Research information and troubleshoot problems using available resources.s
• Arbitrate in situations between users.
• Monitor and control Numerous concurrent tasks in tandem
• Proactively and independently work to meet targets and goals.

Sales representative

с 01.2021 по 01.2022 (1 год)
Teleperformance Ukraine (Telecommunications and networking)

Образование

Ivano-Frankivsk National Medical university

Medicine, Ivano-Frankivsk
Неоконченное высшее, с 2019 по 2025 (6 лет)

Знания и навыки

Знание языков

• Английский — свободно
• Украинский — выше среднего
• Португальский — продвинутый