Вікторія

NOSENKO VICTORIA
PROJECT MANAGER|OPERATION DIRECTOR
J O B PROFILE J O B EXPERIENCE

Operations director |sales team supervisor with May 2020 — May 2022
experience in IT| Animation| Retail| E-commerce| Operation/project director at Wow-How Animation Studio, Ukraine
Education| Service
Full responsibility for the development, delivery, resource planning and operations of the creative
KEY COMPETENCIES: animation studio in Ukraine, the UK, and the USA.

- Building up the company’s operations through August 2018 — April 2020
systemizing all processes in sales, marketing, HR, Director of Business Unit at DEC.UA, Ukraine
customer service, purchasing, logistics, finance, and - strategic development and operational management; - development and implementation of
delivery. business plans
- Creating structure from chaos - cusdev and launching new products and market
- Able to convert ideas into systems and make them - full responsibility for financial, commercial, and operating results of the company
work - analysis and optimization of internal operational processes; - B2B and B2C sales management
- Flexible but result-oriented - corporate culture development
- Setting up, inspiring and growing teams
- Bringing your business to operational excellence July 2016 — August 2018
- Driven by challenges. Finding practical solutions for Director of Operations at Omnic.net, Ukraine
complex tasks Leading two projects as PM:
- Omnimarket.io (further sold to a big logistics operator)
L A N GUAGES - Implementation of the CRM based on MS Dynamics in the bank
Full responsibility for the operations and back-office functioning of a midsize IT company
- English – advanced
- Ukrainian - native November 2012 — July 2016
General Manager at FAME.UA, Ukraine
T O O LS - Introduced a business development plan for the company based on a strategic plan approved by
the owners
- company taxes optimization, including all accounting and organizational changes
JIRA, ASANA, Hubspot, Pipedrive, Trello, Miro, Zendesk,
- introduced marketing strategy
Slack, ERP, Salesforce
- strengthened the company’s position in customer service, value proposition, and promotion
C O N TACT INFO
January 2011 — October 2012
[открыть контакты](см. выше в блоке «контактная информация») Head of the Clients Service Department at AMRITA (production, retail). Ukraine.
[открыть контакты](см. выше в блоке «контактная информация») - organization and effective functioning of the departments according to MBO, control for achieving
[открыть контакты](см. выше в блоке «контактная информация») financial and non-financial indicators
Telegram: Victoriac - budgeting and performance monitoring, receivables management
[открыть контакты](см. выше в блоке «контактная информация») (Whatsapp, Telegram) - development and implementation of business processes as well as standards of points of sale
- timely and successful launch of new points of sale, organization of trade process, etc.
E D U CATION
June 2008 — January 2011
2010 — 2014 Edinburgh Business School, Heriot-Watt Regional Manager| 11 stores TM Oodji/Oggi at MD Group, fashion retail, Ukraine
University (UK), Master of Business Administration (MBA).
2017 —2017 Luxoft. Management in IT. Software Project
Management course
2015 —2015 Ericson Coaching International. Business
Coach ICF.
1999 —2004 Kyiv National Economics University.
Accounting and auditing. Master’s degree.
2018 — 2020 U-Intergral LLC. Kyiv. Organizational
development courses
2018 — 2020 Empatia.pro. Ukraine. Non-violent
communications (NVC) expert.