Контактная информация

Соискатель указал эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9962758

Опыт работы

Customer Support Manager / Dispatcher

с 01.2021 по 03.2024 (3 года 2 месяца)
"Dream Service Team" LLC (Appliance and Repair & HVAC), USA (Public and business services)

• Receive incoming calls and messages from both new and current customers.
• Record and input data into the database.
• Schedule appointments for clients on CRM.
• Manage technicians' schedules, including setting reminders for appliance parts installations.

Social Policy Expert / Language Expert

с 06.2018 по 01.2021 (2 года 7 месяцев)
Son's Language and International Communications Center, South Korea (Education and science)

• Research and analyze social policies, offering expert recommendations.
• Design and deliver C2 level English and Korean language training programs.
• Develop curriculum materials and assessments for language learning.
• Deliver engaging language lessons and assess student progress.

Logistics Specialist / Dispatch Assistant

с 05.2016 по 06.2018 (2 года 1 месяц)
HTS Logistics, USA (Transportation and logistics)

• Ensured the punctual and efficient execution of freight deliveries and pickups.
• Verified that truck drivers had clear instructions for load pick-up and drop-off.
• Reviewed load documentation for completeness and accuracy.
• Maintained regular communication with drivers assisting with pick ups and deliveries.

Sales Manager

с 03.2013 по 05.2016 (3 года 2 месяца)
Zarkon Development LTD, Tashkent (Real estate)

• Drive sales initiatives for a real estate company, achieving targets and expanding market reach.
• Lead and support the sales team to ensure performance excellence.
• Negotiate contracts and pricing agreements to close deals and maximize profitability.
• Collaborate cross-functionally to develop effective sales strategies and campaigns.

Образование

Kyungpook National University

English Language and Literature department, English language, South Korea
Высшее, с 2017 по 2021 (4 года)

Bukhara State Lyceum

International Languages, Bukhrara
Среднее специальное, с 2013 по 2016 (3 года)

Bukhara State High School

Bukhara
Среднее, с 2004 по 2013 (9 лет)

Дополнительное образование и сертификаты

Mentor's Hub, Global Logistics

1 year

TOPIK - 6

2 years

IELTS - 7.0

2 years

Знания и навыки

Знание языков

• Английский — свободно
• Корейский — свободно
• Русский — продвинутый
• Таджикский — продвинутый
• Узбекский — свободно

Рекомендации

Jahongir Sadullaev

Jahongir Sadullaev

Supervisor of Dispatch Department, HTC Logistics

Дополнительная информация

I'm Sherzod, a driven professional with over 10 years of experience in social, academic, logistics, sales, management, and customer support.

"Zarkon Development LTD" gave me the full insight into the sphere of sales. I was majorly doing sales and developing my negotiation and communication skills.

In my early logistics career, I managed daily work schedules for truck shifts, efficiently matched freight loads with drivers, and negotiated prices with freight brokers.

In the realm of customer support for an appliance and repair company, I honed my skills in booking appointments for customers and customer service.

Apart from that, my knowledge of Korean and English languages always assisted me to dive into the process from a different perspective which I was able to use at Son's Language Academy as the expert in social issues. I also taught essentials of English and Korean languages in South Korea to students.

I believe that my diverse background in education, logistics, sales, and management positions me as a valuable, adaptable candidate ready to contribute to the development of the company.