Контактна інформація

Шукач вказав телефон , ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/3647469

Досвід роботи

Team Leader Sales

з 07.2020 по 02.2022 (1 рік 7 місяців)
Direct Call, Kyiv (Telecommunications and networking)

Oversaw 10-member sales team handling high volume of market sales.
Recruited and trained new sales professionals to quickly build up high-performing team assets.
Structure team members on how to pitch trending asset, how to sell, attention to little details, creating urgency, confidence, speech and attitude over the phone.
Trained and developed new team members to improve product knowledge and selling abilities.
Displayed strong telephone etiquette, effectively handling difficult calls.
Cross-trained on different positions to best support team during peak periods.
Processed payments and returned receipts, coin and cards to customers.
Kept team informed of changing policies through regular team meetings.
Assigned projects and distributed tasks to team members as per area of expertise.
Created enticing bonus system on displays to members of the team to boost motivation and drive sales through the roof
Offered training and support to keep team members motivated and working toward objectives.
Familiarized self with new products and services to engage with customers about features and benefits.
Oversaw quality control to identify inconsistencies and malfunctions.
Utilized selling behaviors to identify and solve customer needs.
Led sales team to consistently deliver customer service, generating maximum sales potential.
Monitored performance of sales team and implemented improved methods to close gaps.
Promoted positive culture of teamwork and inclusion, increasing employee morale.
Implemented strategies to take advantage of new opportunities.
Conferred with other Team Leaders to coordinate operations and activities within or between departments.
Created and distributed weekly task to team members. Researching of trending asset, how to sell it.
Remained consistent by setting team goals, recognizing performance and rewarding hard work.
Maintained sales floor ensuring its clean and tidy and members are well-coordinated and focused on the days work.

Senior Account Manager

з 04.2018 по 07.2020 (2 роки 3 місяці)
MasterCall, Київ (Telecommunications and networking)

Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Cultivated deep knowledge of customer businesses and relationship to company objectives.
Adhered to companies rules and regulation authorized by the regulatory body SFCA.
Acted as main point of contact in matters relating to client concerns and needs.
Built and maintained productive relationships with customers and internal partners.
Pitched to new clients by leveraging client base and targeting strategic partnerships.
Motivated and worked with onboarding team members to successfully integrate new employees into organization.
Exceeded sales goals for accounts by upselling products to existing customers.
Worked closely with executive team to outline company goals and transfer goals to account holders.
Oversaw and supported account management team to improve productivity.
Cold called potential customers and maintained above average conversion rate on leads.
Gave extensive support to key accounts in sales.
Recruited sales team members and coordinated team activities to maximize sales and minimizing costs.
Reached out to existing potential clients to measure customer satisfaction and upsell.
Trained and supported junior account management professionals to increase company revenue.
Cross-sold additional products and services to increase profitability within accounts.
Strengthened online presence to capitalize on emerging trends.

Sale manager

з 11.2016 по 04.2018 (1 рік 5 місяців)
B2B marketing (Marketing), Lvov (Telecommunications and networking)

Delivered sales presentations focused on offerings and unique advantages over competitors.
Established new accounts from cold and hot leads. Serviced and maintained professional relationship with existing leads account.
Performed sales consultation and education to clients on products and services.
Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
Maintained professional network of potential clients and business opportunities.
Researched and presented to senior management competitive activity influencing the market and strategies to take advantage of these activities to influence marketing plans and increased sales tactics.
Analyzed competitors' successes and failures, using their tactics to hijack their potential clients.
Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
Achieved company growth and brand development through market expansion and sales.
Developed and implemented new sales strategies to update product lines.
Prepared sales production reports for senior management.
Performed sales consultations and educated clients on products and services.
Created and maintained sales environment to support business objectives.

Sales Representative

з 09.2015 по 11.2016 (1 рік 2 місяці)
B2B marketing, Львов (Telecommunications and networking)

Contacted cold, existing and new customers through phone calls and Emails to outline benefits of products.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Listened to customer needs to identify and recommend best products and services.
Adhered to company initiatives and regulations to achieved personal monthly target and establish goals.
Used CRM database to track referral and appointment data.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Identified customer needs by asking questions and advising on best solutions.
Assisted in clients registration and credit card transactions.
Demonstrated product features to align with customer needs.
Fostered relationships with customers to expand customer base and retain business.
Monitored customer order process and addressed customer issues.
Leveraged CRM system to manage sales activities and track sales performance.

Освіта

danylo halytsky national medical university

General Medicine, Львов
Вища, з 2013 по 2016 (3 роки)

Completed my 3 years of my second (2nd) MBBS medical examination

Odessa National Medical University

General Medicine, Одесса
Вища, з 2009 по 2012 (3 роки)

Completed my first (1st) 3 years of MBBS medical examination

Знання і навички

Знання мов

• Англійська — вільно
• Російська — середній
• Українська — середній

Додаткова інформація

Results-driven customer oriented and persistent Sales Manager bringing 5+ years of experience in Finance marketing and Sales. Having worked closely with regulated and unregulated market. Skilled in Team leadership, Upselling and persuasive sale negotiation tactics. With extensive understand of regulations of financial market and developing lasting client rapport based on knowledgeable support and consistent service. Proficient in applying sales tactics as a form of advanced marketing, handling objection. Well versed in the art of sales. Highly organized, hard working, excellent multi tasker, proactive, punctual with team oriented mentality. Ambitious, competitive, strong worth with the desired to win.