Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4936646

Додаткова інформація

WORK EXPERIENCE

November 2017 – May 2018 - Jean Georges restaurant, Four seasons resort, Dubai, UAE.
Position: Head Hostess

• Greet guests personally as they enter into the restaurant.
• Receive and record dining reservations on the phone, work with e-mails and daily reports;
• Ensure the proper setup and tables allocation according to reservations, block the restaurant
if needed;
• Work with REO, take responsibility to inform kitchen with all special occasions, special requests,
food preferences, allergies;
• Create requested menus in "In Design" program;
• Collect restaurant`s data base, send latest promotions;
• Offer appropriate seats using truly personable demeanor;
• Politely requests guests to wait in waiting area if no table is available;
• Ensure neatness and cleanliness of stations (printing and creating menus);
• Liaise between staff and guests to ensure great service;
• Big groups and event’s organizer;

November 2016 - November 2017 - Jean Georges restaurant, Four seasons resorts, Dubai, UAE.
Position: Hostess

• Greet guests personally as they enter into the restaurant.
• Receive and record dining reservations on the phone.
• Ensure the proper setup of dining and service areas.
• Offer appropriate seats using truly personable demeanor.
• Politely requests guests to wait in waiting area if no table is available.
• Ensure neatness and cleanliness of stations.
• Liaise bettween staff and guests to ensure great service.

December 2015 - Jully 2016 Byblos Hospitality, Dubai UAE
Position: Restaurant supervisor

Duties:
• Promote a positive atmosphere and go above and beyond to guarantee each guests receives
exceptional food and service.
• Clearly, profecional communication with stuff.
• Organize special events in the restaurant.
• Recognize and formally acknowledge outstanding staff performance to boost company productivity.
• Carefully developed a lucrative annual food and beverage marketing plan for restaurant and strict
budget to maximize profits.
June 2014 - December 2015 Byblos Hospitality, Dubai UAE
Position: Bar Staff

Working under the general guidance of the Bar Manager, assisting in the smooth running of our bar area to
deliver a high standard of service and customer satisfaction. Providing a visible presence to ensure that all
customer requests and queries are responded to promptly and effectively.

Duties:
• Operating the till and taking cash.
• Serving customers from behind the bar, offering advice on drinks.
• Responsible for keeping the bar clean and tidy, collecting empty plates & glasses.
• Mixing cocktails for customers.
• Preparing the bar for service, restocking wines and spirits.
• Providing a professional, friendly and courteous service to all customers.
• Taking food orders from customers in the seated restaurant area.
• Delivering food and also drinks to customers at tables.
• Dealing with guest complaints in a friendly and efficient manner.
• Ensuring all cash, charge, float and till procedures are carried out in accordance with hotel policy.

2013 - 2014 Cherkassy East European University, Ukraine
Position: Part Time Lectuterer, Criminal law
Duties:
• Lecturing on criminal law: Crime & the Community, Crime Against Women
• Scientific directing of students course work: guidance, review, applying college standards.
• Student Enrollment Committee member: Receiving new students, orientation programs.

2010 – 2014 Crime Investigation Dept. - Police Force, Ukraine
Position: Detective
Duties:
• Conducted crime investigations and analyses.
• Organized files and keep records of investigated cases.
• Prepared daily Crime Analysis Reports.
• Updated superiors on progress on various cases.
• Supervised junior detectives.
• Prepared cases for successful prosectution in court.
• Interviewed individuals for investigation and information collection.

ACADEMIC QUALIFICATIONS

Law Diploma Cherkassy National Bohdan Khmelnitsky University, Ukraine 2007-2012 (Attested in
UAE)
English Language Certificate British Council, Dubai UAE 2014 - 2015

LANGUAGES

Russian, Ukrainian, English

KEY SKILLS AND COMPETENCIES

• High standard of personal presentation and customer service.
• Ability and willingness to hard.
• A great team player.
• Experienced in serving large number of customers.
• Able to work well in a busy, fast-paced environment.
• Keen to learn and develop new skills.
• Able to work individually.
• Good knowledge of Microsoft Office.