Serhiy
Program, Project, Delivery manager in Software development
- Employment:
- Full-time.
- Age:
- 48 years
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Other countries
Contact information
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Work experience
Program Manager / Lead Project Manager
from 07.2014 to now
(9 years 10 months)
Luxoft, Kyiv/London (IT-Software Development)
Results: Ensured successful “Green” delivery of several key projects for big investment bank in Regulatory & Control Reporting area. Facilitated and ensured significant ramp-up at the end of 2014 (Subdomain head count grew from 140 up to 250. My program grew from 40 to 80). Discovered and satisfied new client needs. New contract has been signed.
Responsibilities:
•Contract negotiations and approvals on quarterly basis
•Management of Client expectations
•Budgeting
•Staffing and People Management
•Business development
•Facilitation of process improvements
Tools and technologies:Jira/Atlassian tools, MindManager, MS Office
Freelancer. Consultant. Project Manager
from 06.2013 to now
(10 years 11 months)
Freelance, Kyiv (IT, Software development, outsourcing)
I'm managing a mobile project for task tracking. It consists of Android App and server part with RESTful API and web interface.
Tools and technologies: MS Office, MindManager, TargetProcess, BitBucket, Gliffy, Moqups
General Manager
from 08.2012 to 05.2013
(9 months)
Scandinavian House Ukraine (IT-outsourcing)
Results:
LLC “Scandinavian House Ukraine” was reregistered. New office was opened in Kiev. All necessary business processes were set (Development, administration and support, management). The work with remote development teams (Simferopol) was organized. Sales are located in Norway.
Two projects were developed and delivered. One of them is a mobile application based on iOS and Android platforms for customers of petrol stations. Another one is a web application for purchasing in banks and their suppliers.
Responsibilities
•Ensuring the functioning of company in Ukraine (administration, management, budgeting, finances)
•Coordination and organization of projects (using Scrum and Kanban)
•HR, personnel development
•Product backlogs (requirements), estimates and project reports verification
Tools and technologies:MS Office, MindManager, Jira, Tempo, BitBucket, HockeyApp and TestFlight, Flurry, iOS Developer Program, Gliffy, Moqups
Recommendations
•Kjell Espen Leirvaag (COO / Partner, Scandinavian House)
•Christian Wehn (CFO / Partner, Scandinavian House)
•other available on demand
Operations and Project Manager
from 02.2011 to 08.2012
(1 year 6 months)
ISS (e-commerce, software development)
Results:
The company’s profit was increased. Implemented system for motivation of employees that was specially designed to maintain and increase websites profits. The business processes were described and the KPI monitoring at important stages was set up. The management dashboard was implemented using BI (OLAP) technologies. It helps to see and respond to changes in business situations (KPIs). IT work was also organized using SCRUM and Kanban methodologies.
Responsibilities
•Business process organization, monitoring and optimization
•Goals management and KPIs development and monitoring
•Participation in strategic planning
•Organization of the corporate DWH, OLAP, reporting system and management dashboards
•Monitoring and improvement of business units performance: Internet Marketing, Project Management, IT, Maintenance and Support
Tools and technologies:MS Office, MindManager, BI Pentaho, Jira, Google Analytics...
Recommendations
•Oleg Sivograkov (HR director, ISS)
•Vladimir Buzmakov (President, Ukrainian CIO Community)
•other available on demand
Business Development Director
from 11.2008 to 01.2011
(2 years 2 months)
Business Force (e-commerce, software development, system integration)
Results:
Several IT projects and services were sold and implemented for some financial companies (loans, factoring, investments) and some Ukrainian banks. Partnership with Terrasoft CRM company has been established. During the crisis the Business Force company focused on e-commerce. The web stores www.ukrsteklo.com.ua, www.persten.com.ua, www.zolota-rybka.com.ua, www.rushnyk.com.ua were launched. The numbers of visitors went up from 20 to more than 1000 per day. Sales went up too.
Responsibilities
•Organization of business processes in project implementation and service delivery (Using Agile-Scrum, PMBOK)
•Negotiations with clients and partners
•Project estimations and proposal preparation
•Project management in IT systems development and implementation (Debt Collection, Loans, CRM)
•Presentations and negotiations with clients. Communications with clients
•Strategic planning
•Web stores organization
•SEO and advertising organization
Tools and technologies:Prompt Credit, Prompt Collection, .NET, Terrasoft CRM, MS Office, MS Project, SVN, Zen Cart, osCommerce, php, html, MySQL, PagePromoter, AdWords, GoogleAnalytics
Recommendations
Vitaliy and Yanina Pravduk (Co-owners, Business Force)
Head of banking technology development department
from 02.2007 to 11.2008
(1 year 9 months)
Platinum Bank (Finance, banking, and insurance)
Results:
•IT department work was reorganized
•Number of projects for new business process (business directions) were developed and implemented: Cards project, Cash Loan project, Insurance, Extended guarantee, Internal Web portal and others
•IT infrastructure was organized
•The efficiency of Call centre and Collection department was increased
•Project Management Office was organized
•The IT and software development processes such as requirements management, configuration management, testing, deployment, support etc. were deployed in IT department (Using ITIL and SCRUM).
•The tender for choosing the lending system was organized.
Responsibilities
•IT strategy determination
•IT department management
•Budgeting
•Projects management and coordination
•Software development process organization (RUP, Scrum)
Tools and technologies:Core banking system B2, IS-Card, MS Office, MS Project, MS Project Server, ARIS, RUP, StarTeam, MS SQL Server, MS Access
Project manager - Chief Information Officer
from 03.2003 to 01.2007
(3 years 10 months)
Dogmat Ukraine "Eurocredit" (Financial Services, Loans)
Results:
The IT department was built from scratch , an effective system was implemented that allowed the company to become the leader in the Ukrainian market of consumer crediting. At the end of 2006 the lending system was deployed in more than 2000 selling points in different regions of Ukraine. There were about 500 workplaces deployed in central office in Kiev. The number of shop-partners was more than 10 000 and number of clients was more than 1 million.
Software development processes were organized using RUP. Another IT processes were organized using ITIL.
Responsibilities on position:
Chief Information Officer (CIO)
•Determining company’s IT strategy. Discussing company’s strategic tasks and making decision for IT
•Managing IT Department (more then 30 persons)
•Budgeting
•Organizing company’s IT infrastructure
•Projects management(Corporate Analytical Crediting System “EuroCredit+”, “Credits Selling System”, “Inventory”, and others.)
IT department Manager
•Advising Top Management on strategic IT-tasks
•Projects management (Corporate Analytical Crediting System “EuroCredit+”, “Credits Selling System”)
•IT Department management (about 10 persons)
•Reporting about IT department activities
Project manager
•Project management (“Credits Selling System”)
•Reporting about project status
•Organization of software development process (using RUP)
Tools and technologies:MS Project, MS Project Server, RUP, Rational XDE, StarTeam, MS SQLServer, MS Access, .NET, VB 6.0, XML, XSL, IIS
Recommendations
•Timofiy Savritsky (Credit department director, Dogmat Ukraine "Eurocredit")
Head of development and support groups
from 01.2000 to 03.2003
(3 years 2 months)
Softline (IT)
Development and implementation of Uniform Information and Analytical System “Employment” (UIAS) for the State Employment Center of Ukraine. (the article about system here: http://www.osp.ru/os/2001/12/034.htm)
Head of development and support groups
•Organizing software development work
•Organizing software support for service of employment. ( remarks and offers of the customer realization intensity has increased by 25% for the first month)
•Interacting with customers
Senior Software Developer / Team leader
Supervising simultaneously following subdirections:
•Data exchange (replication) between employment centers
•Multimedia course on UIAS
•Developing Test subsystem for the State Employment Center employees
•Organizing head hunting by means of touch screen kiosks
•Developing a corporate portal for the State Employment Center of Ukraine. Interaction with UIAS http://dcz.gov.ua
Tools and technologies:MSProject, Rational Rose, ErWin, XML, IIS, ASP, VB, Oracle8i, Java, XSL, Delphi 3-6
Software Developer
Development of subsystems of UIAS:
•Job seekers service
•Employers service
Tools and technologies:Informix, Delphi 3, Megapolis 1, VBScript, DCOM, SMTP, POP3
Education
National Technical University of Ukraine “KPI”
Computer science, Kyiv
Higher, from 1993 to 1999 (5 years 10 months)
Additional education and certificates
Project-Management Business Consulting, Project management methodology
2003
High inter-regional business school, Management
1999
Startups. Customer development
2013
Trainings “Leadership”, "Time management", “Efficient communication”
2010
Oracle8i. PL/SQL Database Programming (certified)
2001
Trainings “Efficient management”, “Efficient negotiations”
2008
Knowledge and skills
Language proficiencies
- English — advanced
- Polish — beginner
References
-
Christian Wehn
CFO / Partner, Scandinavian House
Contact details are hidden -
Kjell Espen Leirvaag
COO / Partner, Scandinavian House
Contact details are hidden -
Oleg Sivograkov
HR director, ISS
Contact details are hidden -
Vitaliy And Yanina Pravduk
Co-owners, Business Force
Contact details are hidden -
Other Available On Demand
Contact details are hidden
Additional information
More than 10 years of managerial experience in IT, software development, e-commerce
Implemented projects with mobile technologies, BI, complex business logic
Building from scratch and managing of numerous IT-departments and project teams
Setting up of development process, implementation, maintenance and support
Successful employees motivation that led to increase of websites profit and productivity of teams
In-depth knowledge of BP in it-outsourcing, e-commerce, finance and banks
More resumes of this candidate
Kyiv, Other countries
Higher education · Full-time
- Program Manager / Lead Project Manager, Luxoft, 9 years 11 months
- CEO, Scandinavian House Ukraine, 1 year 9 months
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