Вакансия от 13.10.2017

Senior Business Analyst for Ciklum BA Office

Ciklum    VIP 
Вид занятости:
полная занятость
Опыт работы от 2 лет

Описание вакансии

On behalf of Ciklum BA Office, Ciklum is looking for a Senior Business Analyst to join our team on a full-time basis.

Clientis one of the leading providers of ground handling services in European countries. Annually handles more than 300.000 flights and 30 million passengers.

Goal of the project to renew a large application landscape within a modern platforms, and at the same time use the opportunity to reassess business processes for efficiency improvements. In this mission, client sees development team as an enabler to improve operational efficiency and reduce overall cost.

The team of developers, BA and PM will be involved into long-term (several years) migration from Legacy systems (AS/400, RPG, SmallTalk, etc.) to new Solutions (Windows, Java, Apache Tomcat, Spring, REST, AngularJS).


  • Analyze capability gaps within client organization or pain points for target market. Suggest improvement methods and appropriate solution options.
  • Identify and define business needs and goals. For Enterprises, clearly outline stakeholders' impact and their outlook on the project and teams.
  • Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders' preferences. Moderate meetings and workshops.
  • Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution.
  • Prioritize requirements and manage their allocation. Define quality attributes (non-functional requirements) including external interfaces and constraints.
  • Interact with product manager on product strategy definition and target market segments.
  • Evaluate business analysis processes and continuously improve them. Establish and follow requirements lifecycle processes.
  • Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria.
  • Care about continuous improvement of customer satisfaction.


  • Master degree or higher (in Computer Science or similar, desirable).
  • Business education (desirable).

Specialized Knowledge

  • Clear understanding of principles and specifics of software development methodologies.
  • Extensive knowledge of business analysis activities and techniques.
  • Awareness of latest IT industry and digitalization trends.
  • Knowledge of business process optimization and modeling approaches.
  • Knowledge of requirements management tools (at least JIRA & Confluence).
  • Knowledge of prototyping tools.
  • Good knowledge in at least one Business Domain (desirable): finance, accounting, media, travel, logistics.
  • Knowledge in product management best practices (desirable).

Project Related Knowledge

  • Strong experience and deep knowledge in most of next aviation services is required.
  • Commercial Aviation
    • Reservations and ticketing
    • Check-In services, departure control systems and boarding assistance
    • Arrival and departure services
    • Baggage and lost & found services
    • Aircraft loading and unloading, pushback and towing, water services, ground power, air start, cleaning, de-icing, passenger ground transportation, crew transport, freight and baggage transfer, loading of catering, etc.
    • Flight documentation and planning, crew briefing, weight and balance, load plan and load sheet, ground to air communication, flight supervision
  • Executive Aviation (passenger assistance, customs & immigration assistance, concierge service; pilot and crew services; airline and aircraft services)
  • Cargo Services (terminal operations, warehousing and inventory control, cargo security, ILD management, dangerous goods and live animal, import and export and customs clearance, cargo transportation)
  • Experience with Migration from Legacy to new platform projects is highly desirable.
  • IT industry experience: 3 years or more, including collaboration with clients abroad.
  • Experience in business analysis or product management: 3 years or more, including defining solutions from idea to production.
  • Experience in Agile methodologies: 1 year or more.
  • Proven experience in communication to large audiences and top management.
  • Experience in training development and conduction (desirable).
  • One of the following (desirable): IIBA CCBA or CBAP, OMG UML, OMG BPMN, PMI-PBA, Pragmatic Marketing

Personal skills

  • Very strong English verbal and written communication skills.
  • Systems thinking and functional decomposition skills.
  • Strong analytical skills to make a critical assessment of the information from numerous sources.
  • Modeling skills to represent requirements information in graphical form.
  • Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization.
  • High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning.
  • Excellent communication, presentation, and negotiation skills.
  • Self-confidence. Ability to accept criticism for continuous improvement.

What’s in it for you?

• Learn from the team of senior professionals and BA community.

• Close collaboration with client from pre-sales to implementation.

• Improve competence with constant flow of new projects.

• Low bureaucracy, European management style.

• Develop your consultancy skills by delivering professional business analysis and product management services.

• Collaborate with local and international teams.

• Flexible working hours, English classes, Great office space.

About Ciklum:

Ciklum is a top-five global Software Engineering and Solutions Company. Our 3,000+ IT professionals are located in the offices and delivery centres in Ukraine, Belarus, Poland and Spain. As Ciklum’s employee, you’ll have the unique possibility to communicate directly with the client when working in Extended Teams. Besides, Ciklum is the place to make your tech ideas tangible. The Vital Signs Monitor for the Children’s Cardiac Center as well as Smart Defibrillator, the winner of the IoT World Hackathon in the USA, are among the cool things Ciklumers have developed. Ciklum is a technology partner for Google, Intel, Micron, and hundreds of world-known companies. We are looking forward to seeing you as a part of our team!

Join Ciklum and «Cross the Borders» together with us!

If you are interested — please send your CV [отправить резюме] ([отправить резюме])

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