Netgame

Вакансія від 23 січня 2020

Customer Support Specialist

Netgame
IT; 50–250 співробітників

Київ

Неповна зайнятість. Досвід роботи від 1 року.

Опис вакансії

Our team Customer Support Specialist with excellent English for products targeted on EU customers.

Requirements:

  • high literacy level of speech and writing (Russian and English);
  • ability to work in intensive mode;
  • computer skills;
  • experience in related fields;
  • ability to work with large volumes of information and willingness to learn;
  • willingness to learn quickly;
  • high level of self-control;

Duties:

  • providing expert advice on the technical and financial parts of products using online chat;
  • sending requests to solve technical and financial difficulties of users and receiving feedback for the purpose of subsequent informing users;
  • informing about identified problems or errors on supported resources.

Working conditions:

  • work schedule: 12-hours work shifts, 2/2 (day&night);
  • comfortable office five minutes walk from metro Palace Ukraine;
  • working in a strong team on commercially successful products.

This is a great opportunity to get a stable job with the possibility of professional and career growth.

If you meet the specified requirements — we are waiting for your CV.


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