Business, Customer Support Assistant (Swedish company)

Hello

Hill Ceramic is an IT-ecommerce company who works in Scandinavian market. We work in different areas including webdevelopment, product management, online marketing, SM, SEO, customer support, business optimisation etc.

Fo this position Business / Customer Support Assistant we look for a dedicated person, who wants to grow together with company.

Main responsibilities:

• handling orders in different CRMs
• communication with clients by emails, Freshdesk tickets/chat (mainly in Swedish written form) about order status, product specifications, routine help to clients
• communication with collegues, warehouse (mainly in Swedish/English form)
• handling invoices
• working with Klarna bank CRM

Main requirements:

• Swedish language required (minimum B1/B2, written)
• ability to communicate and express yourself in English (most of our internal communication inside of team is in English)
• basic computer skills
• dedication, attention to details, passion to grow and learn new things
• soft skills

What we offer:

• flexible schedule (at this job position we can discuss flexible schedule)
• possibility to work from our modern, well-equiped office close to city centre
• possibility to work distantly
• amazing team stuff with many international collegues
• possibility to grow with company and learn new things
• well paid salary in time with possibility to grow

Please leave your CVs here or email me at:

[відгукнутися]

Feel free to contact us to ask extra questions =^_^=