Middle Business Analyst

In connection with the expansion of our activities, we are seeking a Middle Business Analyst to work closely with stakeholders to gather, analyze, and document business requirements, deliver effective and high-quality solution designs, as well as assist during solution development and implementation.

Requirements to candidates:

• 2−3+ years of work experience in business analysis
• Experience in or good understanding of 2−3 domains among IT, sales, finance, logistics, warehousing, production, customer service, and project management
• In-depth understanding of business/enterprise processes, and the ability to align business objectives with technology solutions
• Be well-versed in business analysis methodologies and best practices
• Proficiency in data analysis and interpretation, including using data analytics tools
• Experience in analyzing functional requirements and needs of a client, forming them into specification documents, user stories, use cases
• Understanding of the Agile/Scrum development process
• Upper-intermediate level of English or higher (written and spoken)
• Deep analytical thinking and root-cause analysis
• Strong interpersonal skills, including stakeholder management and negotiation
• Proactive approach to problem-solving and critical thinking
• Ready to take ownership and make on-time decisions
• Have good presentation and negotiation skills
• Strong attention to detail
• Bachelor’s degree in Business Administration, Economics, Computer Science, or a related field
• Eagerness to learn and adapt to new challenges
• Comfortable working in a fast-paced, dynamic environment with the flexibility to handle changing priorities and evolving projects, adaptability to changing project requirements

Would be a plus:

• Experience in system integrations
• Experience in system implementations from «0»
• Experience in ERP, CRM software and portals

Responsibilities:

• Analyzing and dissecting complex business processes and translating them into software requirements
• Identifying and addressing business challenges through software solutions using strong problem-solving skills
• Engaging and managing relationships with various stakeholders
• Skillfully negotiating to balance conflicting requirements and reach a consensus among stakeholders
• Communicating with customers, preparing and conducting of demo sessions
• Writing documentation: functional requirements, solution designs, fit-gap analysis, user stories, business process models, data flow diagrams, etc.
• Actively participating in quotation and estimates preparations
• Participating in the system deployment and configuration
• Conducting User Acceptance demo sessions
• Cooperating with the software development and business teams throughout the full development life cycle to drive usability and efficiency.
• Verifying system usability through the comprehensive interface, workflow, and use-case test execution
• Consulting on MS Dynamics 365 Business Central and other related business applications
• Providing support on the key regulatory, customer and 3rd party audits
• Assisting the management in analyzing information and product specifications to determine regulatory compliance of the products handled and services performed on site
• Assisting in the management of operational requests and troubleshooting issues, working with the diverse user groups

What we offer for employment:

Growth and development:

• Clear career ladder and transparent growth possibilities
• Work with international customers and partners
• Possibility to attend professional trainings and seminars
• Internal trainings and knowledge sharing from our experts
• English studying at our Corporate English courses

Great team:

• A team of true professionals who work in a friendly and family like atmosphere
• Transparent, adequate and timely feedback and communication
• True support, which combines perfectly with humor and fun

Fair compensation:

• Compensation that corresponds to market level and your performance, linked to EUR rate
• Yearly salary reviews based on your performance results

Comfortable work conditions:

• Hybrid format of work: office, fully remote or partially combining — you are welcome to choose!
• Flexible work hours: start your day at 8.00, 9.00 or 10.00 and finish correspondingly
• No bureaucracy combined with clear processes, documentation and workflows
• Work-life balance

Well-being:

• Health insurance
• 20 paid business days of yearly vacation
• 10 paid sick leaves
• Mental health program

We look forward to welcoming you in our team!