External Evaluation Terms of Reference for Ukraine Emergency Response Program

2. Purpose & methodology

The purposes of the evaluation will be to:

Document project activities and processes defining challenges, opportunities or good practices.Provide recommendations to the project team for future planning and project improvement.How adequate are Feedback & Complaints Mechanisms in place (including locations of implementing partners)?How well are CPiHA risks mitigated?Are Core Humanitarian Standards implemented consistently by SOS Children`s Villages Ukraine and implementing partners?How well does the ERP project adhere to the Child Safeguarding (CS) framework of SOS Children’s Villages International and how effectively the CS procedures are adapted to an ERP project?How effectively was capacity built among SOS CV Ukraine staff during 2023, and to what extent did it adequately meet the needs of the staff?

The evaluation questions should be revolved around the following criteria: relevance, coherence, effectiveness, efficiency, compliance, impact and sustainability as well as project management and coordination, as given in the ToR:

Criteria and key guiding questions

Relevance: Does the project address the situation of the specific target groups?

To what extent the project interventions respond to the needs and priorities of the project participants?

Effectiveness: To what extent the intervention’s objectives were achieved

To what extent the target groups are aware of the project and the services it provided?To what extent have project participants been satisfied with the project interventions?What was the contribution of the project to the participants` wellbeing?

Efficiency: How economic resources/inputs (funds, time, etc.) are converted to results

What is the efficiency of the project?Was the quality performance relevant to the resources invested?

Coherence: The compatibility of the intervention with other interventions in a country, sector or institution.

To what extent the intervention is adding value while avoiding duplication of efforts?

Compliance: How well does the ERP project adhere the SOS Children’s Villages International Child Safeguarding (CS) approach?

To what extent are the CS measures and procedures known, understood, applied and promoted by all project’s participants and stuff throughout all project activities?How were CS risks assessed, what risks were identified during the project and what mitigation measures were in place?

Capacity: To what extent was capacity built among SOS CV Ukraine staff during 2023, and did it adequately meet staff needs?

Has staff expertise and skillset improved as a result of capacity-building activities?Is the size of the SOS CV Ukraine team appropriate for program needs?Do the qualifications of SOS staff meet program requirements?

3. Time frame and location

The External evaluation should be conducted during the period between May-June.

Evaluation is to be conducted in following project locations:

Ivano-FrankivskChernivtsi

4. Evaluation Team — Criteria

The evaluators should meet the following criteria:

Fluency in English is necessary and at least one team member should speak fluent Ukrainian.Willingness and ability to travel to agreed project locations.Team comprises at least two members, including at least one woman.Evaluators must declare that no conflict of interest exists and that they will inform their focal point on SOS Children`s Villages International level if any such conflict should arise in the course of their duties.Evaluators must carefully study and sign Code of Conduct, Child and Youth Safeguarding Policy, Sexual Misconduct Regulation (PSHEA), Anti-Fraud and Anti-Corruption Regulation, Confidentiality Agreement.

The evaluators are responsible for:

Carrying out activities related to the evaluation;Drafting and submitting the final report in English and Ukrainian

5. Findings and audit report

The evaluation team provides the Project Lead for Emergency Response in Ukraine, with a final report no later than 31st July 2024.

The report should include findings as well as recommendations for actions and necessary improvements directed at SOS Children`s Villages Ukraine, Ukraine Support Team & International Office Region CEE/CIS/ME.

If during the evaluation, the team of evaluators learns about other incidents and that in accordance with the national legislation the alleged incident must be reported to the relevant national authorities, the investigation team should immediately contact International Office Region CEE/CIS/ME to agree on further steps.

Send materials

30th of April by email to María Pérez Díaz ([відгукнутися])

Materials should include:

• Minimum two references of successfully conducted relevant evaluations.
• Technical offer: Describing the methodology to be used to achieve the objectives, approach and tentative work schedule, description of the evaluation team profile, their role and their experience as well as confirming their availability for the period defined.
• Financial offer: Cost of the service — fully loaded cost of all activities for performing the evaluation shall be quoted, with and without tax (no additional reimbursements or costs of logistics shall be invoiced separately).