Information Management Officer

Фахівець з управління інформацією (Information Management (IM) Officer)

REPORTS TO: Area MEAL Manager

LOCATION: Kharkiv

Please send your CV in English only

GENERAL PURPOSE OF THE ROLE

The Information Management (IM) Officer provides general data information management support to HI Kharkiv base (and other Mission bases by request of the line manager) in close cooperation with the IM/MEAL team under the supervision of the Country MEAL Manager/ Area MEAL Manager and technical guidance of the IM Supervisor. The role provides technical solutions and support in reporting, data collection and integrity, data analysis and information management systems and ensures that all IM processes in Ukraine Program are in accordance with the HI standards.

RESPONSIBILITIES

1. Support programming and project implementation:

• Support the MEAL Officer with IM needs, such as entering, managing, analyzing and visualizing data and information using Excel, Power BI and/or other visualization and data collection and management tools.
• Support the Project Teams in terms of the development of forms and databases as needed.
• Enhance the Information Management System currently in place in HI Ukraine and support the development and roll-out of new databases in collaboration with the IM/MEAL team and the wider Program Unit.
• In collaboration with the IM/MEAL team, maintain web-based platforms for capturing and sharing implementation data and information.
• In collaboration with the IM Supervisor and the Protection Team, strengthen and maintain an information referral system for Protection Information Management purposes.
• Provide capacity building on IM to HI staff, meeting the requirements of donors.

2. Information Management:

• Contribute to improving IM processes to increase accuracy and/or simplify/streamline activities.
• Develop tools and databases for capturing/collecting and analyzing data, and for improving data flow and information sharing processes.
• Ensure the proper centralized storage and accessibility of program data and information using SharePoint.
• Ensure high quality and timely external reporting, including — but not limited to — Project Indicators Monitoring.
• Contribute to the improvement and automatization of reporting process.
• In collaboration with the IM Supervisor, ensure that data flow and storage adhere to the recommendations set out in the Data Protection Standard Operating Procedures.
• Act as a focal point for IM-related issues for HI teams.

3. Data quality, analysis and sharing:

• Create online forms in SurveyCTO to support program implementation, monitoring, evaluation, and learning.
• Ensure that all sources of verification are cross-examined prior to reporting.
• Ensure regular monitoring and cross-checking of entered data, reporting any issues and changes to the MEAL Manager and/or the IM Supervisor, as well as keeping the relevant reporting focal point (s) up to date.
• Ensure the identification of appropriate data sources and the timely and effective collection of data.
• Contribute to the drafting of monthly project reports, including accurate data-analysis.
• Produce and update information products, such as reports, charts, infographics, and other visual materials in order to support and improve project implementation and reporting.

4. Emergency preparedness and response:

• Contributes to the program’s emergency preparedness actions and, in an emergency, adapts his or her working methods to contribute to an effective humanitarian approach by HI.

PROFILE SOUGHT

Experience and technical competencies:

• Advanced Microsoft Office skills, particularly in Excel.
• Technical skills in database development, cloud-based technologies (especially SharePoint), data visualization and analysis (qualitative and quantitative).
• Strong experience with Power BI and data collection tools, such as Survey CTO.
• Able to think critically about IM, triangulating data when needed and with minimal guidance.
• Information Management System and/or Monitoring & Evaluation experience in humanitarian or emergency response programs is an asset.
• VBA scripting experience and familiarity with GIS and/or SQL is an advantage.
• Professional proficiency in English (essential).
• Professional proficiency in Ukrainian and/or Russian.

Personal qualities:

• Real motivation to work in the humanitarian sector.
• Strong attention to details.
• Ability to follow instructions.
• Autonomy and ability to work in a team.
• Practical, dynamic and solution oriented.

Education:

Bachelor’s/Master's degree in Information Technology, Information Systems, Computer Engineering, Social Sciences or a related field.

Languages:

• Professional proficiency in English.
• Professional proficiency in Ukrainian and/or Russian.

Experience:

Experience of administration or database management is a plus. (NGO, Financial company, banking system or private company).

WORKING CONDITIONS:

Contract: Employment contract (according to Ukrainian legislation) Fixed-Term

Type of employment: Full-time

Benefits Package:

• 30 calendar days for annual leaves
• 12 days of internal wellbeing paid leaves annually (pro-rata)
• Medical Insurance for HI staff and one dependent (tax paid by HI)
• Individual counselling sessions for HI staff
• Relocation package might be granted for the managerial positions and key positions if needed
• Relevant supportive measures for person with disabilities (if needed)

All interested candidates irrespective of age, gender, race, religion, sexual orientation, abilities or ethnic affiliation are encouraged to apply for the vacancy.

By submitting the CV application, the applicant gives his/her consent to the processing of his/her personal data (in accordance with the legislation of Ukraine).

EQUAL OPPORTUNITY

HI is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics.

If you have a disability and require any special arrangements to assist you during the interview, please inform us with the necessary details.

Handicap International has clear institutional policies on «Child Protection», «Anti-fraud, Bribery and Corruption», «Disability, Gender and Age» and «Protection of Beneficiaries from Sexual Exploitation, Abuse and Harassment». It is therefore mandatory for all staff to commit themselves to respect, uphold and promote these policies, and to sign the HI Code and Conduct.